DICK'S Sporting Goods

Christine is amazing and so helpful. She knew where everything was and showed me with a smile on her face!!

Grab some sporting memorabilia when passing by the mall. They had a really decent selection of local tea merchandise. Even for off-season teams. Definitely going to find more for the in-season teams, but the staff was helpful in finding what we are looking for. Kids love sports

The footwear department could be run better. They have a great customer assistance concept in place but need better staff to implement it.

It is not very wheelchair or lower mobility disability friendly either. Aisles are either narrow or have debris and product littering the ground. The staff that watched us struggle did not seem concerned.

DO NOT PURCHASE DRINKS FROM HERE
Below are pictures of the MOLD inside of the beverage refrigerator. You may not be directly ingesting the mold, but you are touching it and may inadvertently touch food, your face, eyes, or mouth.

I visited this location tonight, at 8pm and I’d like to start of by saying that the store is absolutely beautiful and laid out very well. I walked in and I passed by four employees and not one asked me if I needed help. By the time I got to the second floor in the soccer section I asked a young guy for pricing on a pair of cleats that wasn’t marked and he was very polite. He left and for about 15 minutes not one employee in sight, and not many customers in the store. I walked down to the other side and asked two employees standing next to each other for help. One said he would call someone over to the shoe section. When I got to the section, no one was there but i saw I Jeff walking by and I asked him for help and he actually took the time out to help me. The cleats that I wanted was not marked correctly but he got to the bottom of it and helped me get the correct size. He later saw me downstairs and even followed up with me to ask if I found everything okay. That’s professionalism. Jeff and the young man with the glasses in the soccer section were both very helpful. But when I got to register the young lady ringing me up was extremely unprofessional. It was about 8:50, there was no one behind me on line. Denissa rang me up, asked if I wanted to use my $10 discount, I said yes. She asked if I would be paying cash or card. I explained that I have an e gift card and had a problem figuring out how to pull it up. She rolled her eyes, huffed and puffed and starting chatting with her coworkers behind her. Two young men, and another young lady name Gabby. I apologized for the inconvenience and my ignorance for not knowing how to pull up the card. She then starts to complain to her coworkers that she wants to hurry up and close because they’re responsible for straightening up after the store is closes, then proceed to complain about what time she will be getting home tonight after leaving work so late. Just overall very inconsiderate of how she would make me feel as possibly the last customer in the store. I completed my transaction at 8:57 three minutes before closing. Again there was no one else on the line so I couldn’t understand her rude attitude. After I finished paying I asked if she could please pump the soccer ball that I just purchased and she responded “what do you mean” I repeated that the ball needs air and that the young man upstairs said that the cashiers would pump it for me at checkout. She looked at me if I disgusted her by asking her to put air in the ball. Gabby walked over and took the ball and started pumping. I appreciate her effort but even she seem to have a bit of an attitude. She asked me to put my cart back and I did, but with two bags in my hand, and my phone in the other I was unable to put the cart back correctly. She walked over with a disgusted look on her face and slammed the cart in and looked at me as if I kissed her off. Overall the checkout experience really ruined my visit to this place. I couldn’t believe how I was made to feel…. I can’t remember going to an establishment with kids that were so rude and unprofessional. Just totally uncalled for… Both young Ladies need to be retrained and taught to be respectful towards paying customers

What stands out at this stocked, clean Dick’s is the service: we are always helped by knowledgeable and attentive employees. The staff here are top rate: personable, approachable, and energetic. They’re why we return when we need gear.