| State: | New Jersey |
|---|---|
| Address: | 10 Summit Ave #10, Berkeley Heights, NJ 07922, USA |
| Postal code: | 07922 |
| Phone: | (844) 443-6246 |
| Website: | https://docgo.com/ondemand |
| Monday: | 8:00 AM – 8:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 8:00 PM |
| Wednesday: | 8:00 AM – 8:00 PM |
| Thursday: | 8:00 AM – 8:00 PM |
| Friday: | 8:00 AM – 8:00 PM |
| Saturday: | 8:00 AM – 8:00 PM |
| Sunday: | 8:00 AM – 8:00 PM |
I have been using this service to provide care to my elderly mother for over a year. Things started out fine. However over the past few months, the quality of the care has seriously slipped. We have waited for hours for appointments that were mysteriously cancelled (without letting us know), times when the clinical team had incorrect information as to the reason for the appointment, and in one instance, a lab specimen was collected using the wrong collection vial, making it unusable. I think that this kind of service is important for the elderly. But this organization seems to be struggling to provide consistent, high quality care.
My husband and I tested positive. We have a 15 month old baby and didn’t want to go to the urgent care. DocGo was amazing, they found us an appointment on the same day. Tara came home and was so patient with both of us. Did all the tests and checked in with the doctor. So grateful to the entire team for such an amazing service !!!
Was able to get an appointment the same day within a few hours. Very prompt, courteous and attentive staff. It was great how the appointment was conducted, I could also see what was going on as they were examining me. The doctor was very nice and explained everything clearly and nicely. Had a very nice first experience.
The mobile testing site offered both the PCR and antigen Covid-19 tests.The medical staff were awesome, friendly and efficient. They made me feel comfortable. The results were within minutes for the rapid test and the PCR came by mid-day the next day. I am so thrilled DocGo is part of NYC.gov testing sites. I recommend them highly! A+++
We have been traveling and so have been tested once a week for the past three weeks. This is a tremendous service of DocGo and the City of New York. The mobile vans are nearby with short lines. The crews are very good. And the results come quickly. And if you open the link to see your full results, you will see the rapid test is for flu as well as Covid.