Jose Espejo: Allstate Insurance

Little Ferry office has always been a pleasure to work with, very professional, courteous and friendly. Nelly Santiago has been the one I turn to for help and always answers all my questions. Grateful to have her and such a great agency for my insurance needs. God Bless Always!!

Nelly is very kind, patient, understanding, helpful, and overall a good person to be around. She helped me with my claim through every step of the process and helped me understand what was going on. She advocated with professionalism in regards to my claim. I highly recommend and I wouldn’t leave her for anyone else. I even recommended her to my friends and family. I would give a 100 stars if I could but google offers a maximum of 5. I don’t know what I would’ve done without her. Thank you Nelly I highly appreciate you. ❤️

Nelly has been absolutely wonderful to work with! She’s patient, knowledgeable, and always quick to respond whenever I have questions. She truly goes above and beyond to make the process smooth and easy to understand. It’s rare to find someone who genuinely cares about her clients the way Nelly does. I really appreciate her professionalism and kindness — highly recommend!

Nelly Santiago was Very nice. She was knowledgeable about policy and coverages, she assisted quickly and thoroughly! Will absolutely Be requesting to speak directly with her every time I need assistance! Customer Service, SKILLS on 10!

In my experience, every time I need to make an adjustment to my policy or have question, they help me out in a pleasant way. It is so good to speak with someone so friendly and kind. Nelly one of them, answered all my questions with patience and clarity, and she has a sweet voice which made the whole experience even more comforting. Truly grateful for the thoughtful support! Highly recommend this place.