| State: | New Jersey |
|---|---|
| Address: | 701 Cottontail Ln, Somerset, NJ 08873, USA |
| Postal code: | 08873 |
| Phone: | (844) 247-5908 |
| Website: | https://oxfordbabyandkids.com/customer-support/contact-us/ |
| Monday: | 8:30 AM – 5:30 PM |
|---|---|
| Tuesday: | 8:30 AM – 5:30 PM |
| Wednesday: | 8:30 AM – 5:30 PM |
| Thursday: | 8:30 AM – 5:30 PM |
| Friday: | 8:30 AM – 5:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
We bought this crib for our first baby. It was easy to assemble and looks perfect in the nursery! We love it !
I had a wonderful experience with Oxford Baby customer service. The representative(Dana) truly cared about my concerns, paid close attention to detail, and made me feel valued throughout the process. Not only was the service outstanding, but the product has been amazing as well. What started as a crib for my son has now transitioned into a full-size bed that my 5-year-old is happily using. It’s been a great investment from day one!!!
Great quality and comfortable nursery chair. The customer service is also GREAT. Very helpful and was able to get my warranty replacement taken care of very quickly. I would recommend them to a friend or family member.
Customer service is unmatched! My child's changing topper had a defective screw that scratched the dresser beneath it. Dana took my concerns seriously, addressed the issue, and provided a very generous compensation. I cannot thank Dana and the rest of the customer service team for their great care and support. We will continue to purchase furniture from Oxford Baby, because we know that if anything happens to it, the customer service will be top notch!
Dana from Oxford Baby has given me the best customer service I have ever received in my life! This is such a beautiful collection. I am still in the middle of trying to purchase this, but I had to find a place to put a review for the amazing customer service that the company Oxford Baby has! I’m having twins and fell in love with this collection. It’s being sold out right now in a lot of places and I really want to get it while saving money from buying from a more expensive retailer. I reached out to Oxford Baby and have been in daily communication with Dana from their customer service and she is just amazing! She has spent SO much time finding me information on great deals, helping me strategize how to buy for twins, giving me great advice, and staying in communication trying her best to make sure we can buy the crib collection we really want. Keep in mind, she is doing all of this just out of the kindness of her own heart. She care so much about the customers and it shows. Before I was in contact with Dana, I was really bummed about not being able to buy this collection… but Dana has now really given me hope again that we can buy the collection we really wanted. She has spent so much time talking with me as I check in daily to see if collection is in stock yet. I appreciate all of her time and efforts more than I can express! I wish all customer service cared and worked hard the way Dana does! What an outstanding employee this company has representing them!