Renewal of Greater NYC

We had a major fire and our soft items were picked up by Renewal. Our items were ready, but we are not ready to move back to our home. We went to the facility and were able to pick up what we needed at this time. Carlos was amazing and a great help. He was patient and helped bring all our items to our car. We have had an amazing experience with Renewal.

Dealing with a fire is a very difficult situation, but Renewal managed to make us feel secure in the knowledge that our possession would be safe and well taken care of. They packed everything up and returned it cleaned, baged and boxed in perfect condition. They checked in to see when we were ready to receive our goods, including during season changes, as our repairs took 10 months to complete. So impressed with their services. I highly recommend them.

If I could leave 10 stars I would! From the moment that the Renewal of Greater NYC team arrived on scene of our house fire through delivery after the matter was settled, they were AMAZING! They took such great care of our property with professionalism, kindness and compassion. Highly recommended.

Dear Edith,
Thank you for washing my bed linen, towels and curtains. I was able to sleep in my bedroom on the soft sheets so beautifully packaged and presented. Thank you so much for your service. You are so appreciated!
Thank you Harri and Juan Carlos for cleaning my couch, pillows and chairs! The water was dark from the soot but now “ Renewed” ! You are very much appreciated!
Carole Ostrowski

Five-Star Review for Brandon and Juan Carlos – June 23, 2025

Thank you so much to Brandon and Juan Carlos for their outstanding service today! They arrived at my home on June 23rd, 2025, and were both extremely professional, trustworthy, and reliable. They completed their work with care and attention to detail, leaving my couch, my daughter’s items, and my bedroom looking absolutely beautiful. I truly appreciate their effort and dedication. Thank you again for a job well done!