| State: | New York |
|---|---|
| Address: | 14 Vanderbilt Motor Pkwy, Commack, NY 11725, USA |
| Postal code: | 11725 |
| Phone: | (631) 499-6078 |
| Website: | http://www.hermanscleaners.com/ |
| Monday: | Closed |
|---|---|
| Tuesday: | 8:00 AM – 5:00 PM |
| Wednesday: | 8:00 AM – 5:00 PM |
| Thursday: | 8:00 AM – 5:00 PM |
| Friday: | 8:00 AM – 5:00 PM |
| Saturday: | 8:00 AM – 4:00 PM |
| Sunday: | Closed |
So yesterday, December 18th, I had dropped off 2 pairs of ugg shoes to be sent out for cleaning and I ended up needing one pair back. I called them and told them that I would need to pick up the pair the next day(today the 19th) and the lady i spoke with, I believe Helen was SO KIND and said no problem. There ended up being a miscommunication with the driver that picks up the uggs and he ended up taking both pairs. So I went to pick them up and they weren't there! I was so scared and upset but let me tell you this !!! And I have never ever ever had such A GREAT OUTCOME LIKE THIS! One of the workers I spoke to ( after giving him an attitude that I am so embarrassed about) WAITED AT THE STORE AFTER CLOSING TO WAIT FOR THE DRIVER TO BRING THE UGGS AND BROUGHT THEM TO MY HOUSE !! When I tell you I was holding back tears!! I have never had anyone ever go above and beyond like this for me. Thank you all so much. You truly are beautiful amazing people.
Great staff and they do amazing work