Paul Spera - State Farm Insurance Agent

I have been a loyal State Farm customer for over 30 years, and during this time, I've interacted with various customer support teams. Without a doubt, the service provided by the Piscataway, NJ office stands out as the best I’ve ever experienced. In particular, Ms. Roseann has been an extraordinary representative, consistently going above and beyond in her role.
Her dedication to her customers is unparalleled. She doesn’t just fulfill her responsibilities; she anticipates needs and is always ready to assist, even in situations where others might not. It’s clear that she genuinely cares about her clients, and her warm, approachable demeanor makes every interaction a pleasure. I always feel heard and valued when I speak with her, and she never fails to provide thoughtful, professional solutions or find a way to help.
Her advice has often led to significant savings, and her commitment to customer service is something I’ve rarely encountered elsewhere. In my 30 years of dealing with customer service across various companies, Ms. Roseann’s support ranks at the very top.
I’ve also had the pleasure of speaking with Paul on occasion, and he too has demonstrated the same level of dedication and helpfulness. The service at this location is truly exceptional, and I highly recommend them to anyone looking for outstanding support and care.

Working with Roseann Lauro at State Farm is an absolute pleasure. She is detail oriented and always takes care of our concerns quickly and efficiently. She’s a delight to work with and we truly appreciate the service provided by both Roseann and Paul.

I continue to maintain my insurance relationship with State Farm because of the great customer service by Roseann Lauro. She's always available to answer questions and responds same day to emails. Roseann is the one reason I stay with State Farm in light of recent rate increases.

Could not have asked for better service. Paul and his staff seamlessly helped us transfer our home and auto policies. They took the time to really understand what we needed and guided us every steps of the way. They are awesome! Special shout-out to Roseanne!!!

The best insurance company and agent I've ever dealt with. I highly recommend Paul and State Farm for all of your insurance needs. I've been a client since about 2007 and looking forward to many more years of great service.