| State: | New York |
|---|---|
| Address: | 3 Hawkins Dr, Montgomery, NY 12549, USA |
| Postal code: | 12549 |
| Phone: | (845) 457-4422 |
| Website: | https://www.cindygleeson.com/?cmpid=ggu0_blm_0001 |
| Monday: | 9:00 AM – 5:00 PM |
|---|---|
| Tuesday: | 9:00 AM – 5:00 PM |
| Wednesday: | 9:00 AM – 5:00 PM |
| Thursday: | 9:00 AM – 5:00 PM |
| Friday: | 9:00 AM – 5:00 PM |
| Saturday: | 9:30 AM – 12:30 PM |
| Sunday: | Closed |
I often call a couple times a year because we are upgrading bikes, buying a new car, and even moved… always been pretty nice to deal with. Even when they have gotten the policy on the bikes completely incorrect, they were always pleasant in getting it worked out. TODAY, three days before Christmas, I call to replace some bikes on our policy and the woman I dealt with (Cynthia, the sales manager) was very short and kind of rude. When I told her the purpose for my call she acted as if it wasn’t my policy or was surprised! When I asked who I was speaking to she didn’t want to give me her full name. The reason I asked for her full name was because I knew there was two Cynthia’s in the office and if this was the “owner”, I would, for sure be taking my business elsewhere.
At first I was reluctant to switch my insurance company because I was complacent with the insurance company I had been with for a very long time. I took the time to get a quote. The girl who helped me was so polite, professional and answered all my questions. Making the switch was fast and painless. We have six cars in my family, and now I’m saving hundreds. I even moved my home owners insurance to State Farm as well. I have referred all my friends and family and everyone raves about the responsiveness they have received. Now I really enjoy having a local office I can visit for prompt courteous service.