Freeway Auto Group

The best service

freeway it is They provide you with Five Star customer service!
And they have the best prices on the market I have never been so happy with a car before They delivered a job 100%!!

Outstanding Car Buying Experience - Highly Recommend

To Whom It May Concern,

I am writing to share my exceptional experience with your dealership and to express my sincere appreciation for the outstanding service I received throughout my recent car purchase.

From the moment I first contacted your team, I was impressed by the professionalism and dedication demonstrated by your staff. The level of customer service provided was truly remarkable and exceeded all my expectations.

One of the most impressive aspects of your service was the convenient home delivery option. Having the vehicle delivered directly to my door saved me considerable time and effort, demonstrating your commitment to customer convenience. This personalized touch made the entire process seamless and stress-free.

I was particularly grateful for your assistance with my trade-in vehicle. Your team efficiently handled the pickup and delivery of my old car back to my previous dealer, eliminating what could have been a complicated logistical challenge. This comprehensive service approach shows that you truly care about making the entire transaction as smooth as possible for your customers.

Upon receiving my new vehicle, I was pleasantly surprised when your representative offered to spend time with me, patiently explaining all the features and functions of the car. This thorough orientation session, lasting about an hour, ensured that I was completely comfortable with my new purchase and understood how to utilize all the available features. This level of personal attention is rare in today's fast-paced business environment.

Throughout our interactions, your team was always available and responsive to my questions and concerns. Every inquiry was addressed promptly and professionally, making me feel valued as a customer rather than just another transaction.

Your transparent pricing structure was particularly refreshing. In an industry where hidden fees and last-minute charges are unfortunately common, your dealership stood out for its honest and upfront approach. You clearly explained all costs associated with the purchase, and there were no surprise charges or unexpected fees at the final signing.

After researching multiple dealerships and comparing prices across various competitors, I was pleased to discover that your pricing was the most competitive in the market. You offered genuine value without compromising on service quality, which is a rare combination in today's marketplace.

What impressed me most was your team's extensive knowledge about each vehicle in your inventory. Your sales representatives could articulate exactly what features each car offered and explain the value proposition behind every option and upgrade. This expertise helped me make an informed decision and ensured I selected the vehicle that best met my needs and budget.

The financing process was handled with equal professionalism. Your finance team worked diligently to secure favorable terms and explained all aspects of the agreement clearly. There were no high-pressure tactics or attempts to oversell unnecessary add-ons.

In conclusion, my experience with your dealership has set a new standard for what excellent customer service should look like in the automotive industry. Your combination of competitive pricing, comprehensive service, knowledgeable staff, and genuine care for customer satisfaction makes you stand out from the competition.

I will not hesitate to recommend your dealership to friends, family, and colleagues who are in the market for a vehicle. You have earned a customer for life, and I look forward to working with your team for all my future automotive needs.

Thank you once again for making my car buying experience truly exceptional.

With sincere appreciation,

Shimon
10/01/25

I had the most amazing experience leasing my car with them, they made the whole deal extremely fast and easy, starting by helping me select the car that I need with an amazing price until they delivered it right to my door and everything in between just perfect.

I had very good experience