Pine Island Auto Inc.

Pine Island Auto is such a find for someone like me who historically has insisted that any major work be performed by Audi, where the car was purchased. My husband has an A7, and while I continued driving all the way to Audi in New Jersey, an hour away, he began about 2 yrs ago using Pine Island Auto. (A friend who owns luxury cars recommended them to my husband.) Well, back in July, I started getting an alarming message on my dashboard that my brake pads had reached their limit. I ran to Audi, and they confirmed my gently driven car (under 36,000 miles) did indeed need brake work done. My husband highly encouraged me to get a second opinion from Pine Island Auto before we spent $2,000 having Audi do it. I’m so glad I followed his suggestion, because these guys did a thorough inspection, and determined that I did NOT need this work done. Instead, they performed some other maintenance items, sprucing up the vehicle, then made arrangements to drive my car home for me (so convenient…thank you Tom!). The car has been driving like a dream ever since, and I’m completely sold as a client. What a gift that they are 5 miles away.
Thank you Pine Island Auto!

Professional, courteous, and puts in the extra effort. Very glad to have found this shop after my other mechanic just up and left. To illustrate the effort put in for customers, I have one of those after market “warranty” packages for an older car that the dealer sold me. Acts more like insurance, and you’re on hold forever. This shop, basically Tom at the desk, didn’t give up with getting in touch with that company and getting what I needed covered, which helped on my end a great deal. Very grateful for that! They do great work on my two jeeps!

Fantastic and transparent local repair shop. Tom, the new Service Advisor, was very communicative throughout the entire process, providing me with a detailed explanation of what was wrong with my vehicle as well as some maintenance items with a breakdown of cost and even warranty information in a convenient estimate before performing any of the repairs. The work was completely quickly, thoroughly, and skillfully by their head technician John and the vehicle was even dropped off to my house. Work was completed in a timely fashion and within budget. Great team at Pine Island Auto, and I plan on bringing more vehicles here in the future. Try these guys out!