Resorts World Catskills

This place is underated. It should have more neon light displays leading to the place to make it easier to find. Yes, it's that good. Although I lost BIG money 💵, I had so much fun it was worth EVERY penny. The staff is friendly and professional and can take and give jokes. 😂. I would love to visit again & lose MORE money 💵💵💵.. 😂🤣😂!!!

We visied a few weeks ago (December 2025) to celebrate our friends 50th birthday - we wanted some Spa and pool time. Spa was disappointing, but that's for another time.
We had a great check-in experience at hotel. Meadow and Libby at the front desk made us feel special and appreciated. They found out we were getting married in 2026 and treated us to extra hospitality.
We had a great time at the adult only pool and hot tub. Sat in a cabana, relaxed and enjoyed good conversation. We were really bummed however that the advertised pool bar wasn't actually open. When we asked a staff memeber, who was stationed at the VIP area next to the bar, he replied gruffly and said "I've worked on day shift forever and that bars never been open". He was the least friendliest person we came across. We found most staff to be super polite and helpful. We had to go back down to main floor for drinks, then back up to pool. Total inconvenience. And way, way, too expensive. But we ended up Door Dashing some food and drink so it worked out, and cheaper than hotel prices. Bring your own snacks and drinks for sure!
Casino was a big loser for us - nothing seemed to pay out, but it's got a decent amount of slot and table game options. There was a cool bar with a band playing up above - nice visual.
Our room was a suite and it was huge! Awesome view and big windows. Clean and tidy, and bug free upon inspection. Some stains and a cigarette burn hole in carpet, but overall nice. Refrigerator with bottled water, and a coffee maker included. Bathroom was fabulous! Great shower with good water pressure.
I should mention security measures of needing hotel room key to access the elevators, and you can only access your floor, or the floors for pool, Spa, lobby, etc.
We were happy with our overnight stay, and enjoyed our evening! Wish the casino paid out better but isn't that always the way. Hahaha!

I love this Casino. I go here a lot they offer me free rooms, free play, and food vouchers. I literally win there all the time. The Rooms are very large and they are beautiful rooms. The staff at Hotel and staff on Casino floor are very pleasant and very helpful. I always look forward to staying there. Sometimes I stay 2 nights and when its time to leave I dont want to. Once you get a players card and start playing you will recieve some nice perks. I highly recommend this Casino.

This review is specifically for the Awana Spa in the hotel! The gals there truly went above and beyond to offer my best friend and I the loviest experience possible. It was clean, stylish, and so relaxing. The girls at the desk accommodated us right away, even though we didn’t have appointments. My mani/pedi from Shula was wonderful, what a gem of a human. Loved it!
The casino itself is clean and fun, as well as our room, and the restaurants are very good! Get the frito misto from the steakhouse - delish!