| State: | New York |
|---|---|
| Address: | 4428 NY-94, Florida, NY 10921, USA |
| Postal code: | 10921 |
| Phone: | (845) 402-8875 |
| Monday: | Open 24 hours |
|---|---|
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | 12:00 AM – 5:00 PM |
| Saturday: | Closed |
| Sunday: | Open 24 hours |
Dear United Roadside Assistance Team,
I hope this letter finds you well. I am writing to express my sincere appreciation for the exceptional service I received from your team on a recent incident at 4 AM on the I-87. I want to take a moment to commend your company for going above and beyond in assisting me during a challenging situation.
On Sunday night, I found myself in an unfortunate situation with a tire issue on the I-87 at an incredibly inconvenient hour. I contacted United Roadside Assistance, and I must say that your response time was remarkably fast, given the circumstances. Your technician arrived promptly and was both professional and courteous throughout the entire process.
What impressed me the most was the technician's expertise and preparedness. They quickly assessed the situation, efficiently repaired my tire, and ensured that I could safely continue my journey. Their knowledge and attention to detail were evident, making me feel confident that I was in capable hands.
Additionally, your customer service representatives were helpful and reassuring when I initially called for assistance. They guided me through the process and kept me informed about the technician's estimated arrival time, which provided much-needed peace of mind during a stressful situation.
I also found your pricing to be fair and reasonable, especially considering the urgency of the situation. It was a relief to know that I was receiving high-quality service without breaking the bank.
Overall, my experience with United Roadside Assistance exceeded my expectations. You truly delivered on your promise of reliable and professional roadside assistance, even in the middle of the night. I wanted to take the time to acknowledge the exceptional service your team provided and express my gratitude.
In an era where customer service often falls short of expectations, your company stands out as a shining example of excellence. I will not hesitate to recommend United Roadside Assistance to friends and family in need of such services, and I will undoubtedly call upon your assistance again if the need arises.
Thank you once again for your outstanding service. Please extend my gratitude to the technician who came to my rescue and to the entire team at United Roadside Assistance. Keep up the excellent work!
I got a flat tire Sunday Morning at 8:10
They arrived to my car less than 10 minutes, and my car was ready to drive at 10 minutes later B"H!
Thanks again "United Roadside" for your fast and wonderful service!!
I have a super busy schedule United roadside came to my house today. He was very helpful and knowledgeable about the work he was doing. He was efficient and got the job done quickly. He also explained everything clearly and was very friendly. He definitely goes beyond expectations and I will definitely recommend him to others.
Had a chunk of metal stuck in my tire. United Roadside sent a technician within the hour to get me back on the road. Nobody I would trust rather with my vehicle. Highly recommend to those in need.
Excellent High Quality service in this shop, we took our truck and trailer with hub seal issues and tire problems and the service was excellent and very professional. Straightforward answers and everything done by the book at a fair good price. I have save them in my address book for the future need and so you should if you are smart!