| State: | Connecticut |
|---|---|
| Address: | 4 Green Hill Rd, Washington Depot, CT 06794, USA |
| Postal code: | 06794 |
| Phone: | (860) 868-1672 |
| Website: | http://www.globecleaners.com/ |
| Monday: | 9:00 AM – 5:00 PM |
|---|---|
| Tuesday: | 9:00 AM – 5:00 PM |
| Wednesday: | 9:00 AM – 5:00 PM |
| Thursday: | 9:00 AM – 5:00 PM |
| Friday: | 9:00 AM – 5:00 PM |
| Saturday: | 9:00 AM – 2:00 PM |
| Sunday: | Closed |
I am pretty disappointed in my experience with Washington Cleaners. I had a bridesmaid dress that simply was too long, it did not require any additional alterations. While I was providing my information for pick up, I inquired about the price. I was quoted roughly $80, which seemed fair for the extent of what needed to be done. Again, the dress only needed about 3-4 inches off the bottom. I had two friends this week need similar alterations, one was $70 and the other paid $110 but also needed the dress brought in on her waist.
A few days later, I got a call telling me that the price would actually be $180 because it has two layers and would be "double the work". I don't understand how they didn't know it was two layers when they were pinning up the bottom. I also don't know how twice the amount of work would not be $160 ($80 x 2). Overall, to me this was bad business and I very much felt "bait and switched". If you aren't prepared to quote the dress at drop off, don't, or do better.
I kept two stars because they were able to see me without and appointment and their turnaround was fairly quick, however I won't be returning and I would urge you to get pricing in writing.
Suki is a masterful treasure !! Her sense of design , fashion and understanding is incredible!! She worked with me and made the most beautiful gown for my sons wedding. With no hesitation .. she is the Best!!
Great service and shirts are cleaned and ironed great