Black River Automotive

Black River Auto is an exceptional repair shop! Jess and Kyle are honest, fair, and just good people. They’re transparent about the cost of repairs and they will go the extra mile to ensure that you have all the necessary information to make an informed decision about your car’s repairs. They will also insure that you get the best deal to make those repairs. Black River Auto truly embodies the spirit of a neighborhood business that prioritizes its customers’ satisfaction first!

A very honest, personable and attentive couple, they do a fantastic job of helping customers. Kyle & Jess have helped me multiple times with my cars. Kyle is an expert in this trade. Jess is great at making sure customers are scheduled appropriately and proactively informed of updates. I would recommend Black River Automotive any day.

I recently had the privilege of experiencing exceptional service at Black River Automotive with my F150 truck, and I was blown away by their remarkable professionalism and expertise. The staff were incredibly warm and forthcoming about the necessary repairs, providing meticulous explanations and transparent pricing before any work commenced. The caliber of the work was superb, and my truck is now running better than ever. I wholeheartedly recommend Black River Automotive to anyone seeking trustworthy and honest auto repair services. Thank you Kyle!

I was looking around the area for a garage that specializes in exhaust. And I definitely found the right shop for the job. The owner Kyle was super knowledgeable and very professional. I couldn’t recommend this shop more. I would rather take my new vehicle here rather than the dealer for the simple fact that this staff is very thorough , and you aren’t just a number there. Can’t wait to go back and get more work done.

I was referred to Kyle by a friend of mine who knows his cars and has had plenty over the years that require high level maintenance. After poor experience with the BMW dealer (not to mention high cost) and a car with almost every dash light on, I brought my 2011 E92 BMW M3 to Kyle for his expertise. What I got in return was cost-effective high quality service with a professional mechanic who actually took the time to walk me through step-by-step what was being done in a way that was reassuring and didn't feel like you were being taken for a ride - The ride I did take was in the car afterwards, as it drove better than it had in years. I will continue to drive the extra 35 min to take my vehicles to Kyle, despite there being a BMW "Specialist" right across the street and a BMW dealer in my town, however, this will not be in the near future due to Kyle's high quality service.