| State: | New Jersey |
|---|---|
| Address: | 776 NJ-17 Suite 2A, Paramus, NJ 07652, USA |
| Postal code: | 07652 |
| Phone: | (201) 472-5799 |
| Website: | https://www.cb2.com/stores/paramus/str70?utm_source=gmb&utm_medium=organic_search |
| Monday: | 10:00 AM – 7:00 PM |
|---|---|
| Tuesday: | 10:00 AM – 7:00 PM |
| Wednesday: | 10:00 AM – 7:00 PM |
| Thursday: | 10:00 AM – 7:00 PM |
| Friday: | 10:00 AM – 7:00 PM |
| Saturday: | 10:00 AM – 7:00 PM |
| Sunday: | Closed |
Bought a bed and did store pickup, only to drive 4 hours home and find out my bed was missing hardware needed to assemble it. Just moved to the area and this was our only bed. Called and the only person who could help wasn’t there. Ended up getting the missing hardware a week later. Was told I’d get a phone call to apologize and see if there was anything else they could do, but never got one. Disappointed at the customer service for what is supposed to be a higher end furniture store.
The staff here come across as indifferent and snobbish, appearing busy at their computers while actually just scrolling through their phones and being unhelpful. Although CB2 has a lovely design, I think management should consider an undercover boss approach to improve the customer experience.
Loved this store. Staff very friendly and helpful. Lots of great products.
I recently visited CB2 in Paramus and was impressed by the modern and unique selection of home furnishings. The store has a great variety of high-quality items, and the layout makes it easy to explore different styles. The staff were helpful and welcoming, making the shopping experience enjoyable.
However, I do wish the prices were more affordable. A lot of the pieces, like sofas priced around $5,000, are beyond what many people can budget for. It would be great to see more options at different price points so that a wider audience could enjoy CB2’s stylish offerings.
My favorite furniture and decor store in the area! The sales associates are very friendly, knowledgeable and ready to go above and beyond to make you happy. We had an amazing experience with Margaret G today who assisted with answering numerous questions and placing the order for in store pick up. Whether you are looking for a specific furniture piece or need a design advice, stop by at CB2 Paramus!