Frantz Gaston Jr - State Farm Insurance Agent

I’ve been with State Farm for 40 years and I am very pleased to have them as my insurance provider. Jennifer helped me modify the payment structure of my homeowners to better reflect a payment plan like our car insurance. She also helped my wife and me with my daughter’s car insurance plan to remove her when she had moved out with her new boyfriend. Jennifer was very patient as that was a tough time for us as my daughter is our little girl. I don’t have any worries about our insurance with State Farm with Jennifer as our agent.

I have been a customer of State farm for 20 plus years. I cannot begin to explain to you the exceptional customer service and meticulous attention to detail that I receive from the agents, in particular, Jennifer Bechtoldt. She goes above and beyond each and every time I speak with her helping me to add cars, remove cars, add a motorcycle, personal property insurance, etc. Her recent help with adding my daughter, a new driver, to the account was exceptional. She clearly outlines document requirements and for every interaction I am greeted with genuine warmth and professionalism. She understands my insurance needs and tailors my coverage accordingly. I am delighted to share my experience working with an agent who's commitment to outstanding customer service and remarkable attention to detail has made all the difference for me and my family. Whenever I reach out by phone or email, I receive prompt friendly responses. I never feel rushed. Instead, I always feel valued and supported as a customer. Thank you, especially to Jennifer!!!

I've been working with Jennifer from State Farm for a long time for both my auto and home insurance. She has been incredibly helpful, resolving auto claim issues for me multiple times with professionalism and expertise. What sets her apart is her proactive approach — she always provides timely updates on the status of my claims and is quick to answer any questions I have. You can absolutely rely on her for any insurance-related matters — she is knowledgeable, attentive, and truly dedicated to her clients. Honestly, you couldn't find a better person to manage such important issues. If you're looking for someone trustworthy and helpful, Jennifer is the one to go to!

Jennifer Beckholdt helped me straighten out the mix-up of sending my bills via on-line. I never asked for that. I always get my billing via paper mail. I've had this problem since I opened my policies, Auto and Homeowners. They have cancelled the accounts due to lack of payment and
Jennifer was finally able to get this correction done for me. This is wonderful. I'm thrilled with her assistance and correcting this once and for all.
Thank you so much for you help, Jennifer B. Thanks so much and I'll talk to you another day. I will be looking forward to the paper bill for September's joint Auto and Homeowners bil next month.
Thanks a million.
Brenda Rissmeyer

I want to express my sincere gratitude to Jennifer for her exceptional assistance in getting my homeowners policy back up and running. She went above and beyond by efficiently coordinating with my mortgage company and ensuring that everything was handled smoothly. Jennifer kept me informed every step of the way, which gave me great peace of mind during the process.

Her professionalism, prompt communication, and attention to detail truly made a difference. It’s rare to find someone so dedicated to delivering excellent service, and I’m thankful for all of her hard work. I highly recommend Jennifer to anyone in need of an outstanding insurance agent!