Homary

Winnie was incredibly helpful! She assisted me on Thanksgiving evening and made the whole ordering process on Homary so smooth and easy. She took her time helping me pick the right items and answered all my questions. Truly great customer service — thank you, Winnie!

I think it deserve more than 5 star. Reason I am saying that not only product quality is good as it mentioned but also they provided good packaging and spare parts(like screw/bolt). None of then provide even any extra thing but they did. Also the user manual was well made
Definitely going again if I like something

We purchased a sofa that unfortunately did not meet our expectations upon delivery. After reaching out to the company, our concerns were handled promptly and professionally, and we are very satisfied with the resolution. A special thanks to Maxim, whose assistance was outstanding—he ensured everything was sorted perfectly. Excellent customer service overall.

I only had amazing experience with Homary! The customer service is excellent. The employees always go out of their way to help. Recently I am working with Maxim, he is very helpful, he replies to all my emails and went out of his way to help me achieve my needs. Thanks to him I can replace my outdoor covers for my sofa. He reached out and spoke with the manufacturer and successfully was able to work a deal.
I am very happy with the excellent service. I recommend this company.

[Homary] Order USA2508181216037528546

I got the 1st part of my order recently (6 dining room chairs), and 1 of the legs for 1 of the chairs were defective. I initially tried calling (they're system is on an automated loop that never gets an actual person so it needs to be corrected), but eventually found the link to email customer service. I wasn't expecting much after my experience calling 4 times with no result. But I was VERY PLEASANTLY surprised when I got WINNIE who has to be they're absolute best customer service representative in the company! We engaged back and forth getting the pictures/videos needed to secure a replacement leg (which I was notified shipped within 2 days!). To Winnie I'd like say your response time was swift, always professional, courteous, and the epitome of what everyone should be able to expect in the customer service world! It was an absolute pleasure working with you to resolve this issue, and I'm eternally grateful that you're the individual who ended up handling my claim.
Kudos a million times over, and thank you!