Ortega & Sons Roof Repair

After some storm damage to our home, my husband and I decided to call Ortega & Sons Roof Repair based on a friend’s recommendation. As first-time homeowners, we had never filed an insurance claim before, so there was a lot to learn about the process. Even though it was a very busy time with lots of storm repairs happening in the area, Grant was very helpful and took the time to explain everything to us, making sure we understood how things worked behind the scenes. There were a few bumps along the way, like some confusion about the color of our siding and how the insurance worked, but Grant patiently worked through all our questions and concerns. When there was a delay on materials, the team made sure the right siding arrived quickly, and they also helped us sort out a few details with our hot tub and insurance costs. Throughout the project, everyone was professional, and it’s clear they care about making things right for their customers. The crew replaced our roof, installed new siding, and updated our gutters, and we are so happy with how our house looks now. We learned a lot about home repairs and insurance, and we appreciate the way the team worked with us every step of the way. If you need roofing or exterior work done, you can trust them to do quality work and treat your home like their own.

After moving into our new home and seeing that both the roof and gutters needed some attention, we reached out for help from a local roofing company. We were really impressed with their fair pricing, fast response, and quality roof repairs. Brandon and his crew gave our roof a thorough cleaning and even made sure to power wash around the house, leaving everything spotless. The whole team was friendly and kept us updated throughout the process to make sure we were happy with the work. They truly went the extra mile to make sure our home was in great shape. We would definitely recommend their roofing services to friends and family!

Grant and his crew did an outstanding job on my home in Demarest. Right from the first visit for the roof estimate, I felt confident about choosing them. Grant shared his honest thoughts about my older house and gave clear advice on the best roofing solutions. As a new homeowner, I appreciated how much he listened to my needs and wanted to make my house look its best. The new roof, trim work, and gutters turned out even better than I had hoped. They finished the job quickly and left my yard spotless—actually cleaner than when they arrived! I highly recommend them to anyone in Demarest looking for roofing or exterior work. I'm thrilled with the results!

Our experience with this roofing company in Demarest started years ago when they put a new shingle roof on our house. we were so happy with their work that we had them come back later to replace our flat roof, shingle roof, wood fascia, and siding. they did an excellent job on everything! the crew was really skilled and worked together smoothly on both the roofs and the wood trim. william came to our house to design the whole project and explained every step in detail. he was very patient and made sure all our questions were answered, which helped us feel comfortable with the process. communication was great from start to finish. the office staff, including tanner, brandon, and william, always kept us up to date with pictures and info about the project. they handled everything—even the permits—so we didn’t have to worry about a thing. don’t forget to ask them about their warranty, it’s really impressive! not only are they GAF Master Elite certified, but their warranty gives you real peace of mind and shows they stand by their work and materials. for those who don’t know, being a GAF Master Elite roofer means the company is factory certified by one of the top roofing manufacturers in the country. it’s a rare and respected certification for roofers. we highly recommend this roofing company in Demarest and would definitely use them again for any roofing needs!

During a recent heavy storm, my husband and I discovered several leaks in our ceiling. After looking into different roofing contractors, we decided to go with Ortega & Sons Roof Repair. When we reached out, William explained that our area had been hit by many hail storms, which helped us understand the damage. We learned that not only did our roof need to be replaced, but also the siding, fascia, soffits, and gutters. At first, the project seemed overwhelming, but the team managed the whole process for us, even working directly with our insurance company. They kept us updated every step of the way, sharing information from the insurance company and letting us know exactly what was happening during the repairs and upgrades to our home's exterior. We also found out that our insurance coverage was less than we expected, which was stressful at first. But thanks to Grant’s experience and negotiation skills, they were able to help us get the coverage we needed to finish the repairs. We didn’t have to worry about any price negotiations or dealing with suppliers—everything was taken care of, making the entire experience smooth and worry-free. The crew was professional, polite, and worked efficiently. Our entire home, from the roof to the gutters, looks brand new and the work was finished even sooner than we expected. We are extremely satisfied with the results and wouldn’t hesitate to call again for any future roofing needs.