CARSTAR MacArthur Collision

BEST TOW COMPANY IN NYC! I can’t say enough good things about Mike. When I was stranded in the middle of NYC with my truck, stressed and unsure what to do next, he showed up like a true lifesaver. From the moment he arrived, his professionalism and calm confidence put me at ease.

Mike had my truck mounted onto the flatbed in record time, fast, precise, and with clear expertise. You could tell instantly that he knew exactly what he was doing. What really stood out was how careful he was in securing everything, treating my truck with the same level of care you’d expect from a top-tier mechanic.

He not only got me safely off the road, but he delivered my truck directly to my auto repair shop without a single issue. His communication and follow-up were exceptional. He kept me informed every step of the way, making sure I knew my truck was in good hands.

If you’re ever in a bind and need someone reliable, professional, and genuinely dedicated to helping you, Mike is your guy. I’m beyond grateful for his help and can’t recommend him highly enough.

I just met Mike this morning came to pick up my vehicle. Great guy, on time, very polite. Need more people like this.

Mike IS AN ANGEL HEAVEN SENT. I will send a formal letter to Nissan Corp so he can get recognized alongside Manny who came to assist him. However, I’d like to express my immense gratitude for his help and amazing customer service. I told him after a day of dealing with my dealership and my insurance he was the only person I trusted and he made the decision to not leave me alone at the towing lot even tho the other driver would come in less than 10mins. I was is such distress his attitude was very calm and reassuring. Manny was also fabulous and professional. Pls recognize them both!! Ty guys for being the best!

Amazing!!! Steve was so helpful. If you ever need a tow this is who you want. I had to get another company to get me off the highway where they weren't allowed and that company took forever. Steve had a guy waiting for me there once I got off the highway. Honest, reliable, and helped keep me totally calm.

The towing service I received was exceptional. The technician arrived on time, and the company communicated clearly beforehand, which made everything smooth from the start. The towing technician handled a challenging situation with confidence and care, ensuring my car was removed safely and without any damage. His calm demeanor, technical skill, and respectful approach truly stood out.

I also want to thank Stephen, possibly the manager, for checking in and offering support throughout the process. His follow-up and thoughtful communication made a big difference and helped put me at ease.

This team exemplifies professionalism, reliability, and outstanding customer service. Highly recommend!