| State: | New York |
|---|---|
| Address: | 3017 US-9W, New Windsor, NY 12553, USA |
| Postal code: | 12553 |
| Phone: | (845) 568-0500 |
| Website: | http://gentechltd.com/ |
| Monday: | Open 24 hours |
|---|---|
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
Had a power outage and my generator failed at a critical time when I had to have power. I called Gentech, who I have a service contract with, and they said they would send someone right out—-and they did! Chris, their technician arrived and quickly found the problem. He had the replacement component on his truck, and he replaced it. Arrival time to repair completed—about 1 hr. Nice job Chris and Gentech. Thanks for the prompt response and repair.
We had a major storm not too long ago and Gentech made sure to have a technician come to my house as soon as they possibly could. He diagnosed the issue and had my generator up and running within a very short amount of time. When i called a couple days after, the woman in the office was so nice in helping me receive my invoice and setting me up for future service. 10/10 service, very satisfied