Long Fu

Very good food.
Good service.

Good food a lot of people I see complaining about the customer service never had a problem. Food always comes out consistently good never had issues. Most of the low reviews seem to mention service. Really I’ve never had bad food. Maybe some people just got unlucky.

I’ve been coming to Long Fu for many many years and I usually get the same orders and each order is roughly between $80-$90 so a few weeks ago I ordered my usual stuff and one of the things that we get is chicken with cashews but my wife doesn’t like Chinese vegetables. I don’t ask for extra chicken. I just say please don’t put the vegetables in. She knows me by now so when I got home in Pennsylvania now we moved my wife opened it up and she says what’s this I said it’s chicken and cashew. It’s all Chinese vegetables so anyway threw it out so I came here tonight and made an order and her daughter was at the counter and I mentioned to her know what it happened And no acknowledgment of the mistake. No sorry this happened. It’s as if I didn’t even like talk with her, so this is not the first time that that’s kind of happened. I still will go to them because the food is very very good. I think it’s the best in all of Middletown, but they need to kind of own up to you know customer service their mistakes or if you’re gonna have your daughter’s working, they need to be trained to be more customer, friendly frankly.