TA Travel Center

10/14: 2 ladies who worked in the restaurant tonight after 5pm, WERE AMAZING. Great service. Great Food. I got the NY Strip and fried shrimp with French fries and Broccoli.

Fuel desk employees were nice. Place was clean, especially bathrooms.

Fuel line is like every other truck stop ... full of good and bad drivers who sit too long at pumps. *There is lack of room for pulling up from pump though. AND ***Oh! 4 stars because you guys got rid of BLT. I loved the BLT and is an easy grab and go sandwich.***

well, i planned on this being my stop for a 10 hour break. so i stopped and purchased fuel at the petro in scranton pa. i dont buy alot of fuel at petro/ta but i wanted a shower credit so i assumed it was 50 gallons like it is at every other truck stop. i ended up purchasing 55 gallons. when i make it to the ta in montgomery new york i go check in the shower and i dont have a credit. i go to fuel desk and show the lady behind the counter the misunderstanding. she refused to give me a shower credit. now look if i had known it was 60 gallons minimum i would have bought 5 more gallons for gods sake. as i asked to speak to the manager the young lady working next to her asked her co worker why i wished to speak to the manager. when she found out what my complaint was. she gon say "thats his fault should have filled up" in a very smart condesending way. but once i spoke to the manager mrs dornesha, she resolved the issues quickly and was very kind but also stern in a motherly type of way letting me know that going forward it is 60 gallons needed for a shower credit. although i am not very pleased with how the regular employees treated me for such a simple misunderstanding, the manager mrs dornesha deserves the credit for doing the right thing. i will not forget it anymore that it takes 60 gallons to get a shower credit

WOW! This TA is the best I’ve ever been to as far as hospitality and kindness! The Puerto Rican guy (I think) at the fuel desk deserves a raise! He really looked out for me and was extremely nice. He was also on a ladder cleaning shelves. What!? The lady at the front counter was extremely nice, too! I wish I knew their names. The shower room was clean and nice and cold. That’s the first time I didn’t sweat after showering. The guy cleaning the showers was even super nice. It’s so refreshing when you get good customer service nowadays. This put me in a good mood for sure!

Oh, and they have a pretty sweet driver lounge!

Nice TA! Big store, definitely have truckers in mind here too! Haven’t been seeing many places that are actually catering to truckers lately. Clean store! Real friendly personnel! Lots of hot & cold on-the-go foods. Snacks & goodies. Souvenirs. Toys. Clothing. Truck supplies. Also a Country Pride attached, food was good & clean,not greasy at all! Had the salmon, tasty, but small portion. Women’s bathroom was out of order but they had 2 shower rooms they made available for us women, & clean, thank you for that! I’m only pointing that out bc every time in the past that a women’s bathroom has been down? There’s a porta potty they drop:/ So again I’m thankful. Cement lot. Good place to drop in for gas/lunch or reset.