Westbury FIAT

Dena made the lease process on my new 500E easy and straightforward, and was patient with my overly cautious attitude having just come from another dealer who wanted to play games with numbers. Would recommend Westbury FIAT to friends and family. Thanks!

I left a one star review before I got access to my car. I made a trip to Westbury Fiat and paid for my "new" used car. The gears ground before I took it off the lot and they were "too busy" to repair it at the time. I had a hard time reaching anyone who could give me information about the car for almost two weeks and was super frustrated. That alone may keep you from using Westbury Fiat. However, Matt Adler, the used car manager, got involved at that point. He emailed me every day and kept me up to date. The whole transmission needed to be replaced and they were having a tough time sourcing it during the Covid pandemic. He emailed me every day for the next week until my car was ready. He left me a bouquet of flowers in the car when I picked it up as apology for the delay. I'm revising my review after Matt's attentive communication and expert repair of my car.
I love my car. Am happy with the new transmission and the knowledge that my used car should last a good long while.

We have primarily had Kia automobiles (4) since 2011 and have been very happy with them all. When looking to replace our second car, a 2011 Kia Soul we were inclined to get another one. We wanted to check out the new 500X ( Lounge / Trekking ) model because we liked the style and features. The sales people I dealt with were very nice, professional, and while motivated they were not pushy which was a pleasant surprise. That coupled with a good deal on a 2016 500X Lounge (identical to the one pictured here ) and the extras offered by the VIP plan made the switch more inviting.

Unfortunately while the 500X is a very good looking car it does not have the guts to back up its looks. The 9 speed automatic transmission ( we have read has been recalled about a half million times ) is a dog. It provides the car with virtually ZERO performance, and trying to pass or merge on a highway is dangerous (unless every car was a Prius ). The side mirrors shake, the rear hatch creaks which is signs of shoddy build quality, the rear back up camera is useless at night with a dark, grainy picture and the driver power seat stopped working around 9000 miles. This car thankfully will go back in the fall of 2019, UNDER mileage because I hate driving it and only do so to keep the mileage down on my other lease. I will likely never get another Fiat again and I recommend you don't either. The Alfa's look nice and they are fast but very high priced and based on the fact they are made by the same company I would imagine a higher priced problem waiting to happen. I asked early on to turn the car in but they would not oblige so I am stuck with it until November 2019. Take your $$ elsewhere for a better vehicle. You'll thank me later.

They really have an all star cast....Collin, one of the hardest working people, super friendly. Then Cammy, she is too sweet, she literally put up with my phone calls over 6months!!!! #quadrifolio And not once did she seem upset. And finally Mike...he's like guy you wanna hang out and have drinks with after work. And they make buying a car there feel like the Corona beach commercial..it sucks that they only had gotten ONE Guilia...but guess who got it....