Adelina Dunn, MD

I absolutely love Dr. Dunn and her staff. HOWEVER, the on-call doctor who answered my emergency call today(Dr. Kane) was extremely rude and condescending. I spoke to the operator (who was so nice) and gave her my symptoms, she said an on call doctor would be calling me. I received TWO voicemails and my phone never rang once. His number didn't even show up in my call log that he called.. His first voicemail said, "im calling from the emergency on call line and I get a voice-mail." Then he hung up. He calls a second time and my phone doesn't ring again- not even a phone number in my call log shows up again. He leaves another unpleasant voicemail saying that he will not be calling me back again and if its an emergency- go to the ER or find a CVS to get tested. Regardless of the reason why the calls didn't come through, the way he spoke to me in the voicemails wasn't ok! Youre supposed to be a medical PROFESSIONAL. I have a 100 plus degree fever and im just trying to get direction on what I should do. I called the on call line twice for medical advice- not for fun. I will wait until Adelina Dunn is back in the office before I EVER call that emergency number. This doctor needs to learn how to speak to people because he literally made me feel like less than human.

The doctor's are good, I really loved them. However some of the staff is less than enjoyable. I am not sure if the one girl is still there or not but she was always rude and her manors on the phone were even worse. Getting an appointment is near impossible too. And when you finally do get one you wait for what feels like an hour, you could be the only one in the waiting room and only one person is in the back, but you still wait for a very long time before getting taken back. It's really a shame because I really loved the doctor but I needed to go to a doctor I'd be able to get an appointment right away, waiting isn't always an option.