Semegran Robin H OD

Let me start by saying that Dr Semegran provides a through eye examination. She goes over and beyond any eye doctor. He assistant is excellent for help. She is worth 5 Stars.

As for the rest of the team....worthless.

This practice is owned by another business now. This staff does nothing. I was in to get my eye exam. I needed new glasses. I brought the frame with me. The tested me and sent the frame out. They told me the date it was to come back. Two weeks later I still had no glasses. I was told they would be there the following week. Next week I kept calling and asking. The individual to help did nothing. "Oh, they are coming" he said. Finally I called on Thursday and he said they were in the next morning. Of course, the glasses were damaged now he said. They did not have these frames so I would have to call where I got them in Europe. I said just give me the glasses back and I needed a refund. I went back the next day and he was gone. The glasses vanished. Everyone did not answer anything. I now need to call the insurance company to get the money back. This staff is terrible. The doctor was ideal. I will just find another doctor now.

Maybe this company is as blind as a bat.

Dr. Semegram took me in right away when I called the office with an emergency. I was a first time patient. She took the time to answer my questions and reassured me that my eye would heal. I would highly recommend her practice to everyone I come across.