| State: | New York |
|---|---|
| Address: | 2639 Middle Country Rd, Centereach, NY 11720, USA |
| Postal code: | 11720 |
| Phone: | (631) 361-9500 |
| Website: | http://www.bigcityplumbing.com/ |
| Monday: | 9:00 AM – 5:00 PM |
|---|---|
| Tuesday: | 9:00 AM – 5:00 PM |
| Wednesday: | 9:00 AM – 5:00 PM |
| Thursday: | 9:00 AM – 5:00 PM |
| Friday: | 9:00 AM – 5:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
I reached out to Big City Plumbing for an urgent repair on my Navien Combi unit, which had stopped supplying heat. To my relief, they were able to send over a plumber without any delay. Benny arrived and wasted no time in getting to the root of the problem. He was not only swift in diagnosing the issue but also took the time to explain everything in a way that was easy to understand.I'm truly grateful for Benny's expertise and the prompt, courteous service provided by Big City Plumbing.
I would like to recommend Big City Plumbing for anyone who is considering converting from Oil to Gas. When dealing with getting my oil conversion done, I was referred by National Grid to Big City Plumbing. My first encounter was with Diane from the office, she was friendly, promptand professional, all the time. She scheduled my appointments and assisted the entire way with the application, permits, and rebates. Diane is the bright star behind the scenes. I then met with Mike the Owner, who personally came to my house and all my neighbors on a Saturday!!! Mike was patient and professional, answering all my questions putting me at ease. Finally, I met with the technicians Benny and Shane. Both of these guys were excellent!!! They stopped to listen to me, and answered any questions I had, along the way. The entire job took 1.5 days and Mike checked in during the process. I would recommend Big City Plumbing and the entire team as they understand what customer service is really about.
Thank you, Big City Plumbing
(Happy Customer)
This is the best money I've spent on my house, I cannot say how much am happy and satisfied with the install and look from start to finish. The before and after picture say it all. I highly recommend big City Plumbing if you want a clean, professional and beautiful job. Benny and Oshane is the man for the job.. 👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👏👏
I am extremely happy I chose Big City Plumbing to do the oil to gas conversion in my home. I had decided to go with another plumbing company but they could not proceed with the conversion due to health issues. I am so glad the conversion didn’t work out with the other company and instead Diane, Benny, and Shane did the work for my house. I could not have asked for a better team. They knew exactly what to do in such an efficient and knowledgeable manner. Not only are they competent and good people, they give very good quality work. You will have to pay much more from another plumbing company what they provide as standards for themselves. I got what I paid for 😊👍👍👍
Big City Plumbing gets 5 stars from us. From the first quote Mike gave to the day we fired up our new Navien 240, our oil to gas conversion was a hassle free process . They were fast, responsive to calls (even now almost a year later), super clean with both their removal and installation work, and all at a great price. Especially when the $600.00 rebate check arrived a few weeks later that Diane had filed for us!
And for those curious I paid 40% less in costs in the year after I went to gas. Plus no smell and a laundry room that has doubled in size. Highly recommend the conversion it pays for itself in 5 years.