| State: | New York |
|---|---|
| Address: | 1771 NY-17M, Goshen, NY 10924, USA |
| Postal code: | 10924 |
| Phone: | (845) 294-5200 |
| Website: | https://chaffeepools.com/ |
| Monday: | 10:00 AM – 3:00 PM |
|---|---|
| Tuesday: | 10:00 AM – 3:00 PM |
| Wednesday: | 10:00 AM – 3:00 PM |
| Thursday: | 10:00 AM – 3:00 PM |
| Friday: | 10:00 AM – 3:00 PM |
| Saturday: | 10:00 AM – 3:00 PM |
| Sunday: | Closed |
I have been having a lot of trouble with my salt water pool lately with cloudy or green water and not registering any free chlorine. I’ve been to other pool stores and nothing they have told me to do works. I got a recommendation to go to Chaffee’s and they were amazing. One thing they told me that others didn’t was that my phosphate levels were way too high. I went home and put the phosphate down in and my pool cleared right up. I still wasn’t registering any chlorine even after shocking it. Andrew and Brianna had asked me what my salt generator was set to. Being a new pool owner, I wasn’t even thinking about this. I immediately went to check it and realized it wasn’t working. There was no power to it and turns out it was a faulty unit. I had it replaced and now everything is perfect. Without them, who knows how long it would have been until I realized that. This is something that no other store had asked me. I can’t recommend them enough!
Chaffee’s service was great and efficient. As a new homeowner, I was lost on how to operate our salt water pool. Sal and his team opened our pool for the season, and explained everything to my significant other and I. Sal answered our endless questions with ease and clarity. We’ve been enjoying our pool this summer season with many thanks to Chaffee’s! I definitely recommend their service!
Thank you to the Chaffee team for maintaining my pool this year. It’s great to know your team has my pool covered for the pool season.
I also love your show room and supply store for all the products we needed for our pool.
I couldn’t be happier with the service I received from Chaffee’s. From start to finish, they were professional, prompt, and incredibly thorough. My pool was in need of a serious clean, and the team at Chaffee’s went above and beyond to make it sparkle again.
They arrived on time, explained the process clearly, and handled everything with care and attention to detail. The difference in my pool is night and day – crystal clear water, spotless surfaces, and balanced chemicals. It’s clear they know exactly what they’re doing.
If you’re looking for reliable, friendly, and top-quality pool service, I highly recommend Chaffee’s. They’ve earned a loyal customer!
I cannot say enough good things about the Chaffee's crew! Chaffee's installed an in-ground pool, firepit, pavers, patio, and hot tub for us in the fall of 2021 and they did an absolutely beautiful job. They always kept us informed on what was happening and designed our whole backyard for us. Charlie and Jon and the rest of the team couldn't be more friendly and professional and we are grateful for everything they did to make our dream backyard come true. I would recommend them to ANYONE! Thank you!!