| State: | New York |
|---|---|
| Address: | 1365 Rockaway Pkwy, Brooklyn, NY 11236, USA |
| Postal code: | 11236 |
| Phone: | (718) 942-4670 |
| Monday: | 10:00 AM – 6:00 PM |
|---|---|
| Tuesday: | 10:00 AM – 6:00 PM |
| Wednesday: | 10:00 AM – 6:00 PM |
| Thursday: | 10:00 AM – 6:00 PM |
| Friday: | 10:00 AM – 6:00 PM |
| Saturday: | 10:00 AM – 5:00 PM |
| Sunday: | Closed |
The eye doctor was excellent and very professional. However, my experience with the front desk staff was concerning. Both my mother and I were each charged a $20 copay. To confirm, I contacted my insurance company, and they verified that I do not have a copay for this visit. I then called the office back to clarify the charge. Initially, the staff insisted it was for the copay, but when I explained what my insurance told me, they changed their explanation and claimed it was for providing my eyeglass prescription.
It is important to note that a copay and an eyeglass prescription are two separate matters. Furthermore, according to the Federal Trade Commission’s (FTC) Eyeglass Rule, eye doctors are not permitted to charge patients a separate fee to provide a copy of their prescription after an exam.
While I truly appreciate the doctor’s care, the handling of billing and transparency from the staff was disappointing and should be addressed.
David is a super sweet, friendly & helpful guy, couple years now I start doing my daughter glass here, and I would highly recommend him to anyone….. thank you David. Very much appreciated your kindness.
I was recommended by a family member of mine to check out David’s optical.. and I have to say the process was super easy. All the Staff members were very polite and very helpful. I needed my glasses asap and David made sure I got them in time.. great place and affordable prices.💕 check them out for your next pair of glasses or sunglasses 🕶️
They offer exceptional customer service, maintain a clean and professional office environment, and provide trustworthy optical services at affordable prices for frames and lenses. David's optical is where you want your eyes services done
Huge shoutout to the amazing staff especially Anna, who helped me get my
new glasses! They were friendly, and knowledgeable, and made the whole process smooth and easy. I felt genuinely cared for and guided in every step of the way. Thanks for the great service-I'm loving my glasses!