Krossover Networking & AV

I’ve used Krossover Networking several times. Each time he has shown the utmost professionalism. I am very satisfied with their work. I recommend them very highly, and will definitely use them again.

Keston and his team at Krossover installed a new TV and Sonos stereo system in our house, replacing our previous equipment which was 15 years old. They were very professional, arrived on time, did the work on budget and were substantially lower than any the other estimates I was getting. I would definitely recommend them for any work you made need to do!

From my first contact with Keston, the brains behind Krossover Networking & AV, I knew he was diligent and hard working! He came in less than 24 hours after first contact, to determine the job desired. He listened to and applied all details specified. Before the end of the day he emailed written, detailed bill of explanation for the job.  He is extremely professional how he handles the steps to determine if you want to use him for your needed work. He has insurance and that was important in making choice.

Once I confirmed desire to do business with him it took us awhile to schedule the day he would return, but this was all fine because he met my needs and again he worked with me.

The day he came to install security camera system and ring system he was on time and punctual! His work ethic is very strong.  He worked independently until a helper came. His helper or partner is nice but Keston is the brains and definitely more conscientious.

If you have little to no experience with apps and computer functions you need to be aware to get his attention. I say this because I identified a few details after they were done and I required more instruction and assistance.  Once Keston realized I needed more attention he provided it and additionally fixed my concerns.  I required more equipment and he came the following day with it and installed it.  I didn’t mind and respected Keston’s ethic and that he knew exactly what was needed!

Unfortunately, the ring system malfunctioned and needs to be replaced.  As soon as the replacement is obtained he will return and install.

I am very pleased with work overall. I am giving 5 stars but I would give 4.8 if I could because Keston’s helper lacked the detail and consideration I expect.  I like all booklets that come with my systems and he disposed without asking me, this bothered me. Regardless of this minor detail, I plan on using Keston for future work.

Had a great experience tonight with Krossover Networking. While I am a computer guy myself, I have absolutely no skills when it comes to construction work. Keston came by, on uber short notice and hung my 65" TV in my bedroom. Looks amazing. Thanks a lot Keston!!