| State: | New York |
|---|---|
| Address: | 35 Main St, Ossining, NY 10562, USA |
| Postal code: | 10562 |
| Phone: | (914) 432-7872 |
| Monday: | Closed |
|---|---|
| Tuesday: | 4:00 – 10:00 PM |
| Wednesday: | 4:00 – 10:00 PM |
| Thursday: | 4:00 – 10:00 PM |
| Friday: | 4:00 – 10:00 PM |
| Saturday: | 4:00 – 10:00 PM |
| Sunday: | 6:00 AM – 1:00 AM |
We had high hopes walking into this local spot, but the experience quickly went downhill. When we arrived, no staff acknowledged us(even though they made clear eye contact)—eventually, the *owner* had to run out and help us himself. At first we spoke in English but once we realized it was easier for the staff that we spoke in Spanish, we changed over.
The food itself was actually good, which made the rest of the experience even more disappointing. It's also worth noting that this is no longer a Mexican restaurant—it's now Ecuadorian.
Our server was nowhere to be found, so we asked another server, LINDA, for a beer. She brought it over, slammed it on the table and just said “Five” abruptly. We were a little confused, and she clarified (rudely) that the beer was $5. We told her we’d like to pay everything together at the end, but she snapped, “Well, everything else will be with your other server, but *I’m* charging you for the beer *I* brought.” The attitude was completely unnecessary. I’m assuming she wanted the $1 tip on the beer.
When it was time to pay, we noticed one of the meals was listed as $18, but the menu we were given said $8. When we asked about it, the server brought a completely different menu and mentioned something about people who speak English or different languages get a different menu, which felt dismissive and unprofessional.
Eventually, we got the original menu back. The owner claimed he had mistakenly given us an old menu—but earlier, the staff acted like the two menus were just different versions. Which is it? Regardless, he offered to honor the $8 price, but at that point, we declined—to make it known that the problem isn’t the money, it’s how the situation was handled.
It’s really disappointing to have an experience like this, especially at a Latino-owned spot in the town I grew up in. I want to support local businesses, but the owner seriously needs to step up: hire better staff, train them on basic hospitality, and get the place organized.
A great neighborhood vibe and delicious apps & tacos... but don't sleep on the sangria. It was OUTSTANDING. Not overly sweet and served in very gram-able glassware. We will be back!