| State: | New York |
|---|---|
| Address: | 15 Water St, White Plains, NY 10601, USA |
| Postal code: | 10601 |
| Phone: | (914) 752-4618 |
| Website: | https://www.pepecadillac.com/service/ |
| Monday: | 7:30 AM – 6:00 PM |
|---|---|
| Tuesday: | 7:30 AM – 6:00 PM |
| Wednesday: | 7:30 AM – 6:00 PM |
| Thursday: | 7:30 AM – 6:00 PM |
| Friday: | 7:30 AM – 6:00 PM |
| Saturday: | 9:00 AM – 4:00 PM |
| Sunday: | Closed |
They had the parts that I needed. The staff was very helpful, thorough and accommodating.
I've been to this particular dealership before. Having spoken to other people that have been to this dealership also, the complaints were predominantly of not the greatest customer service. Maybe the staff was having a bad day but I was impressed with their willingness to help and they went the extra mile to make sure I was satisfied (the Parts Department in particular).
I purchased my 2011 CTS at Pepe and they are the only people I use to service my car. I am always satisfied with their work. Typically I work with Sam in service and he is always very accommodating.
Wasn't bad. But I noticed a small detail. The vehicle had zero washer fluid for some reason. They did not didn't even checked the basic fluids. Of course it wasn't replenished
Perfect service. Nice fast and clean👍