Riverdale Mental Health Clinic

This is not an outpatient program that truly cares about your growth. The M.H. unit just looks to prescribe medication that can be more harmful than helpful in many ways. And an associate tried getting help from there so called substance use program & that in itself needs to be completely changed of all staff. The director is definitely lost in how to approach & guide people struggling in chemical use. Find somewhere else & use your money or insurance where its earned & you receive the help your searching for. Don't learn the hard way, take heed of all the negative reviews.

This place is helpful and informative. The staff took the time to explain it all step by step. I’m thankful for the referral.

I can only speak for my experience with my mom as an elder mental patient. I reached out after months of no luck in Manhattan seeking a therapist and psych for my mom who had a crisis in winter 2018. This clinic called me 2 days after i emailed them. We had Lissette as a therapist and she was wonderful. She has since left and my mom started doing psycho therapy at home due to limited mobility. We are still with her psych in the midst of the pandemic for now 3 years and I am happy. Sometimes I have to clarify a point here and there with the pysch. I think sometimes they get caught up knowing everything they know and unintentionally forget we lay people are struggling and also feel pain with our loved one experiencing mental illness. The point is it takes a community and so long as everyone is willing to communicate and actually listen we can all move forward together. As the daughter of an elderly patient with mental illness my experience has been good but you need to step up and advocate for your loved one and do follow up. When any doctor who is respectable sees you are involved they will also do their best. So overall no complaints. I am glad i decided to venture out of Manhattan to the Bronx and found a great place.

I went for one on one therapy and was extremely pleased with my therapist. She was excellent, caring, kind, compassionate and was always concerned about my well being. Sadly I could not continue going due to changes in insurance. I haven't been able to find anyone as good as her since. My only complaint is that this facility only seems to accept Medicaid/managed care and not other major insurances. But I think the reason for that is that their services are more geared towards special cases such as Veterans, disabled etc.
Update: My review is based on treatment before this clinic was acquired by Mosaic Health.