Shake Shack Battery Park City

I want to take a moment to commend Shake Shack for the way they treat my son and his 12-year-old friends. My son attends school in the neighborhood and always speaks highly of this location. According to him, the service and staff are phenomenal truly amazing.
What surprises me the most is how welcoming they are to young kids. While many businesses tend to get annoyed or try to push children away, this Shake Shack does the opposite. They make them feel welcomed and encourage them to stay.
In particular, I want to recognize Zach, the manager. He is incredibly kind and attentive to the kids, always taking the time to ask how he can help and making sure they’re taken care of. Considering we're talking about a group of energetic junior high schoolers, it's impressive how patient and accommodating he is.
As a parent, I’m truly grateful for this level of care and respect shown to our children. Thank you, Shake Shack, and thank you, Zach, for creating such a positive and inclusive environment.

This mom thanks you !!!

Delicious hamburgers and fries! The avocado and bacon burger was so good. My husband got a shake and said it was outstanding. It's a walk-in and order on a computer and it's then brought out to you.

Probably the better location. They don’t do orders at the counter but instead you can only do the orders on the computer/tablets—or at least I didn’t notice anyone taking orders at the counter. Because of this though, it limits customers to pay using tap/card. Location was ok in terms of atmosphere. A bit busy around lunch though.

I always stop in to eat at Shake Shack before going to the movies. I honestly feel I get more for my dollar. The restaurant was a bit disorganized, I didn't know if it was a kiosk or serving at the counter. I couldn't find a number to use for my table. The employees must have been short staff. They didn't seem happy. Nonetheless, they were efficient in getting your food directly to your table. If you're going to go, try to get there before it gets busy.

The food took 30 minutes to be served, but they are always busy and the employees are doing their best. The guy taking orders was not trying to inform of the menu or any option of sauce available or sides etc. needed some help since it was my first time and i didnt want to hold up the line. I wanted to order more stuff but i just rushed and moved on. There was a lady who was constantly cleaning the restaurant and the patio who was very friendly and hard working which made it easy to find a table to sit down asap.