| State: | New York |
|---|---|
| Address: | 5091 Amboy Rd, Staten Island, NY 10312, USA |
| Postal code: | 10312 |
| Phone: | (718) 948-0221 |
| Monday: | 8:00 AM – 4:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 4:00 PM |
| Wednesday: | 8:00 AM – 4:00 PM |
| Thursday: | 8:00 AM – 6:00 PM |
| Friday: | 8:30 AM – 1:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
Dr. Farag Has helped me, and treated me with respect and is a good man the lady that handles the financials with insurance and I think her name is she’s good as well but the one who is terrible is the lady with the accent. She is single-handedly ruining that office. She has a horrible attitude. She hangs up on people. She cuts them off from talking. She puts them on hold for a long time. If it gets about people, I mean, this is an ongoing cycle with her and clearly by the rest of these comments I’m not the only one who believes that if she was gone, that office would be so much better because she is absolutely terrible at her job
My elderly father has received several services at Dr. Farag's under different Medicare health insurance. I asked the staff if they accept Medicare Cigna PPO before I scheduled an appt and I asked again on the day of the appt when the health insurance card is shown to staff. Both times I was told that they were in the Network. My elderly father lives on a fixed income & he can not afford 30% out of network cost for colonoscopy & lab cost (his 30% he paid $219, that is a lot for him). The office was also quick to send my father's account to a debt collector. 2 star is for the deceptive act to claim the doctor is in the network when he wasn't. If a patient/customer can not trust the doctor's office to provide truthful & accurate information to file claim. What else is the office not being honest about submitting lab, results, etc.