| State: | New York |
|---|---|
| Address: | 124-04 31st Ave, Flushing, NY 11354, USA |
| Postal code: | 11354 |
| Phone: | (718) 661-4608 |
| Website: | https://www.homedepot.com/l/College-Point/NY/Flushing/11354/1277?emt=MSGMBGoogleMaps |
| Monday: | 6:00 AM – 10:00 PM |
|---|---|
| Tuesday: | 6:00 AM – 10:00 PM |
| Wednesday: | 6:00 AM – 10:00 PM |
| Thursday: | Closed |
| Friday: | 6:00 AM – 10:00 PM |
| Saturday: | 6:00 AM – 10:00 PM |
| Sunday: | 7:00 AM – 8:00 PM |
I received my online order today, and when I opened the shipping box, I found that the product box inside had no plastic seal or wrap. Upon opening it, I immediately noticed fingerprints on the product, clearly indicating that it was a used and previously returned item. As a Home Depot customer for over 20 years, I know the return process well, so I brought the item to the store to return it. After the staff completed the return, I politely mentioned that the item had been sent to me in used condition, thinking it was important feedback. However, the staff member raised her voice and said, “Where is the wrap? YOU opened it and used it!” I was shocked and insulted by this response. it felt as though I had done something wrong or owed her an explanation. This experience left me disappointed, as I’ve always trusted Home Depot for its quality products, service and convenience. Unfortunately, it seems the level of customer service has declined in recent years.
Convenient location if one needs anything quick. Although honest to God, I wouldn’t expect to find any helps there. It’s got some of the most god-awfully disgruntled, angry looking employees - and I do mean employees, in plumbing department. Home Depot are you paying these folks at all? To be fair though, paint department is top notch. Anyway I go to Long Island Home Depot now even though it takes me an hour more. But if you know you wanna get, (or getting paints) this location is great. Lotsa parking space. And you get a great beautiful view of Citi-fields every visit — Go Mets!!!!
I love the Halloween decorations options at Home Depot. They have extensive selection and price is reasonable ..
I've been stocking up on tools for my remodel and visiting Home Depots around Queens, Beverly and the big guy on PM's helped me get a special tool and her crew went the extra mile to 'Homer' it out of the store. They keep the store neat so props is in order to the crew at College Point. Helpful and cheery, they made my evening.