Top Bagels

I’ve been visiting this location since before its current ownership, and over time, I’ve noticed a decline in communication, consistency, and management presence. The current operators seem largely absentee—decisions are made at a distance, and feedback rarely receives follow-through.

For the past three weeks, I’ve repeatedly inquired about the availability of gluten-free bagels, speaking with at least five different employees. Each time, the question was met with uncertainty, and no one appeared to have a definitive answer.

During my most recent visit, I asked a general question about whether the shop uses food coloring in their bagels. The staff confirmed that they do. Later, when looking at the brightly colored “egg bagel,” I asked whether that particular bagel actually contained egg. The response was again clear: no—it’s simply colored to appear that way. That revelation raises legitimate concerns about transparency and authenticity across their entire bagel lineup.

The kitchen is capable of producing good food, but operational discipline is clearly lacking. Frequent staff turnover and hurried service create confusion; basic questions such as when an item was prepared are often met with “I have no idea.” I’ve also observed that prepared foods aren’t labeled or dated, which is troubling for a business handling perishable products.

For now, I’ll be stepping back from this establishment. I plan to revisit in six months, hopeful that clearer management oversight and a renewed focus on quality will restore the confidence this place once inspired.

Amazing friendly staff with great quality at any time you come. You always feel welcome and everything is freshly made and delicious. I like that I can drive up and grab something to eat at even late night hours.

TOday THEY HAD GREAT EVENT , FREE FOOD, COTTON CANDY AND POPCORN .
EVERYTHING LOOKS AMAZING, store is spotless, staff friendly, and Meats and produce are from Top Tomato. Guessing they are affiliated.

Prices seem reasonable, hopefully things stay the same
Good luck