TRC Auto Repair -The Right Choice

Thanks to my friend Charles, I have been going to TRC for several years. The experience is absolutely the best every time from the warm welcoming from Sarah and her team to the expertise of Matt and his professionals working in the garage. I cannot recommend TRC enough and I thank them for their kindness and for each and every job well done!
Carry on…

I've been going to TRC exclusively since they opened up many years ago, for all maintenance on my 2010 Honda Civic. Matt, Sarah, and their team have provided excellent service to my Honda over the years, for a reasonable price. They are honest, trustworthy, skilled, friendly, and just about any other positive quality you could want in a mechanic. Plus they have some very friendly dogs onsite who greet me whenever I show up :)

Some examples of TRC's excellence:
1.
My car engine overheated after I missed a radiator leak, and the engine block cracked. Matt and his team attempted to repair it, but it ultimately didn't stick, and the car broke down again a week or so later. Matt had the car towed back to TRC free of charge, and at no additional cost, they replaced the entire engine with a pre-used engine (with 50k less miles than my engine had), in just a few days. This was many months ago and there has been no trouble since.

2.
My car broke down and was towed to a different local mechanic. They found nothing wrong with the car, and drove it back to my apartment the next morning. The car quickly had trouble again, and we were able to get it to TRC. In about 2 minutes Matt came out and identified the issue (bad alternator), and had it fixed for me the next day.

3.
When I moved from my apartment to my first home, the next time I went in for maintenance they gave me a congratulatory card, and a gift card to Lowes.

This has been such a wonderful experience at a car repair shop. They were so helpful and able to communicate effectively about what was wrong with the car. The waiting room is so comfortable and the staff are absolutely lovely. Reasonable prices and very good at explaining what is needed to be done and how much it will cost. Also, very inclusive as an autism parent it is so special walking into somewhere and feeling accepted. 100% recommend going here and will be coming back for any future car repairs!

We took our vehicle to this facility recently due to a concern over a possible issue with some motor mounts.

We originally changed 2 of the mounts but were concerned that all 4 needed doing so we scheduled to have the two remaining ones done.

Upon entering for our appointment we were greeted by a welcoming committee of 2 beautiful & friendly dogs (We could see returning here just for some emotional therapy from these 2 love bugs).

The mechanic looked at it & reported everything was fine & that being it's a handicapped accessible vehicle is the reason the dynamics of the engine mounting were purposely changed to accommodate the modifications.

We were impressed with the honesty and time he took to explain everything to us & that when it came time to pay the bill he said don't worry about it.

This place has made me a customer for life. Very friendly. I highly recommend this place.

On a final note. We struggled with wanting to give them 5 stars but the entrance is not totally accessible for all wheelchair users (particularly those with weak upper body strength or in a power wheelchair). If they correct this issue we will change them to 5 stars.

Update 8-16-24: TRC is now fully accessible after their recent modification to the entryway.

Thank you TRC.

Wish I came here sooner with my Subaru. A client I dogsit for recommended Matt to me after I told them about a repair shop that I normally use said there was nothing they could do for my car. Matt stepped up to the plate and more and found some other issues wrong with my car. He was able to fix them in a timely manner and at reasonable prices. Everything was listed with prices that includes both parts and labour. Not to mention, I was finally able to pass inspection.
What's nice is if you're like me and you have phone anxiety you can text him and see if you can make an appointment with him. As far as I know no other mechanic/car shop does that (and they should!)
They have a nice waiting area with a pacman arcade game that is free to play. And a waiting area outside too. Everyone who works there are very friendly and down to earth.
Highly recommend this place.
Bonus points: they have two of the cutest and fluffiest Golden Retrievers I've ever seen. Their names are Oliver and Benson. More repair shops with pups in them please.