Weis Pharmacy

Very knowledgeable and caring staff. Always go the extra mile great customer service!

Howie at Wwise is one of those rare retail creatures who operates like a cross between a personal assistant, a memory upgrade, and a soft-sell wizard. I walk in thinking I need one thing, and before I know it he’s gently reminding me of the other five things I absolutely forgot I needed. He’s talking to me, sure, but he’s also upselling me in such a smooth, Jedi-adjacent way that I barely notice until I’m walking out with a basket that could support a small village.

And the wild part? I don’t even mind. Because he’s actually helpful. He’s not pushing junk; he’s pointing out the exact things I would have remembered if my brain ran at factory settings. The man is basically my Wwise-installed firmware patch.

I don’t bother with the Lord’s Valley Wwise anymore. Why would I? Howie is the gravitational force holding this whole shopping universe together. The store should give him a raise just for the number of times he’s prevented me from making two trips.

It sucks because the pharmacist was great! THANK YOU FOR BEING PROFESSIONAL. I did not catch his name. I would like to rate 5 but the girl helping him today was rude & should not be working in customer service. I called before I went to see if I script would be ready for today and to check my other script because I never got the call if the script was ready. My one script was ready but as for the other the other script she kept repeating to me was it's just the pharmacist & her & couldn't grantee the script would be ready. So I went to explain I'm pregnant & Anemic that's all I was able to say before she cut me off and told me she was going to lunch when she gets back it will be done. If she would have heard me out I was going to ask if it could be done by tomorrow and I would check with my OB to make sure it would be okay to be without the one medicine for one more day. So once I arrived there were 2 people ahead of me, the rude girl helped the gentleman & went to start to help the lady in front of me than left the lady at the register. The pharmacist had to come check out the lady than myself. She managed to peek around the corner when I was standing there. You THINK she would have apologized for being rude and speaking to a customer like that but she said nothing. If you don't like your job go else where you are nobody to speak to people like that. You never know someone's situation so take the time to hear them out. I love this Weis but I'm debating finding another pharmacy. No one should ever have to be spoken to like that. The fact you could speak to me on the phone like that but walked away in person shows me the person you are! Mind you I've always used this pharmacy never complained about I taking 3 days for a script but I actually needed this one and first time I called I was treated like garbage. NOT ACCEPTABLE.