MCCA - Waterbury Outpatient Clinic

I want to give my deepest gratitude to my case worker, Alissa Capaldo from the REACH Program, who has been nothing short of incredible during one of the hardest periods of my life.
After leaving a domestic situation while pregnant and caring for my toddler boys. I found myself without somewhere to go but protecting my kids was my first concern and asking for help wasn’t easy, especially when you are vulnerable, scared, and trying to protect your children.
I was connected to Alissa through a referral and I can say I have never met a caseworker in any organization that stepped in with this much urgency, compassion and unwavering dedication. No matter the stopping blocks that came in my way at times, she continues to lift me up and support me without hesitation.
Alissa is now working tirelessly to secure housing resources for me and my children, while also helping us gather essential supplies for my babies and connecting us to every bit of support we are able to obtain. Alissa resources and referral have been awesome.
Alissa checks in consistently, advocates for us, and makes sure nothing is overlooked. I can say what I appreciate the most is Alissa never judged me, never made me feel small, and never make me feel like I’m a burden. She treats me with respect, patience, and genuine kindness. I am also able to express myself which isn’t easy in my situation. She’s given me hope again.
I want to say thank you to Alissa’s supervisors for having someone like Alissa on their team. She represents the REACH Program with professionalism, empathy, and heart. Workers like her change lives, and mine is proof. Due to Alissa’s dedication and compassion, my children and I are finally moving toward stability and peace. I am truly grateful for everything she has done and continues to do. She is a blessing, and I will never disappoint her no forget the impact she has had on our lives.

Had a great experience there, learn alot of new things to keep me on the right track! Thanks for having me

Great staff ,super welcoming and supportive. If your willing to give yourself the opportunity to change your mindset they'll help fill in a lot of the gaps. They changed my life for the better super grateful for MCCA.

What I could say abt MCCA Treatment center in Waterbury
Staff...I am truly blessed finding staff that really cared about ones commitment of getting treatment. I'm really to miss each and one of you.. Angela, Mike, Jackie, Carolin
This programas also depends on oneself if you really want to change ur life start with yourself
Look for help... MCCA will guide you...not judge you

The employees at MCCA are wonderful. For this to be my first experience, they made me feel comfortable. All of them made my experience there go pretty smooth. From the women's groups I attended, to the 1 on 1 sessions, I appreciate it all. Mike was an amazing counselor! I've Never had an issue!!