| State: | Connecticut |
|---|---|
| Address: | 130 Scott Rd Rear, Waterbury, CT 06705, USA |
| Postal code: | 06705 |
| Phone: | (203) 528-3690 |
| Website: | http://www.thegunstorect.com/ |
| Monday: | 9:00 AM – 7:00 PM |
|---|---|
| Tuesday: | 9:00 AM – 7:00 PM |
| Wednesday: | 9:00 AM – 7:00 PM |
| Thursday: | 9:00 AM – 7:00 PM |
| Friday: | 9:00 AM – 7:00 PM |
| Saturday: | 9:00 AM – 5:00 PM |
| Sunday: | 10:00 AM – 3:00 PM |
I purchased a revolver on one of Gun Stores auction sites/online suppliers. The Gun store is also my local listed FFL. After getting confirmation of my purchase, I immediately called The Gun Store because this was my first online purchase of a firearm. I was immediately transferred to Wayne. He was knowledgeable and explained the whole process to me plus tons of extra information for any future purchases.
Within hours of being notified for the delivery of my revolver 2 business days later I received a phone call saying “it’s ready for pick up”.
Next day, Bobby on the floor was excellent. Took care of what I came in for and referred me to Matt K. Matt was top notch during the transfer process and answered a bunch of questions for me that he did not have to answer. If you don’t ask questions you can break the law in this state without even knowing it. Most shops won’t give you the time of day.
Go in and support these small businesses but go in with an open mind. If it’s swamped with eager customers just lower your standards a tad.
Happy with my purchase and will return.
Christian was knowledgeable and super helpful when my wife had some concealed-carry questions. I feel like she learned more from The Gun Store than her shooting instructor! We both bought new guns even though she was the one shopping! Great people!
Staff was great, great selection. Prices are fair-ish. Trade in value is a little on the low side but I get it. Overall a very welcoming store with great customer service and great people working. Very knowledgeable, maybe a little condescending over the phone but again they're busy as heck so I get it.
Left the gun store couple of hours ago and I am very happy with my purchase. Pete went above and beyond to take care of me and I had my two year-old acting up as I was trying to buy to firearms.. Pete was very patient and respectful and he built me an AR in a very short time and I’m very very happy with it. I would highly suggest you talk to Pete. He was very knowledgeable and he can guide you to exactly what you need, Going next week to see Pete again for my second build and it won't be my last. 🍻
It's always a great visit when I go to TGS. The staff are always friendly and helpful. Transfers are way cheaper than some of the other places too. Visiting TGS is about 20 minutes further than my local gun shop but it's worth it. Sean (I think that's his name) is super cool and knowledgeable. He even saved me from leaving without my permit and ID. The lady that does the transfers is super awesome too. Oh, and I met Katana the Doberman today! TGS will continue to get my business. Great prices and great staff. Whoever is running that place, keep it up!