J & J Automotive Service and Repair LLC

Awesome people, John very knowledgeable; fixed all the dealerships “technicians” mistakes. My 6.7 powerstroke won’t go anywhere else. Highly recommended, can’t say enough.

An honest mechanic(s) is no oxymoron at J and J Automotive Repair and Service center in Medford. I suddenly had major electrical issues with my vehicle and John was upfront about his experience with the type of problem I was having and realistic about the time frame. I thought that taking it to the dealership would be my quicker option, but I was wrong. They not only were unable to resolve the problem, they suggested it was struck by lightening and I get insurance involved because it was too complicated. I then had it towed to an automotive electrician who claimed it was fixed after a week, but did nothing but apply a bandage. I was ready to make peace with a 6 year low mileage vehicle and scrap it and went to tell John how the story was about to end, but to my surprise he nonchalantly said "bring it over." I was and am grateful that he and his team were willing to take on a complicated project that I thought for sure would lead to a dead end, but unexpectedly received a call that they figured out the problem and it's now resolved. I am confident that the repair was done correctly and I will not have anymore electrical problems with my vehicle. Pricing was fair, never once did I feel like they were trying to take advantage of a situation, but wanted nothing more than to help me out of a bad situation. The female tax exists, but not here and they now have a customer for life! Thank you again!

John and the whole team were incredible! With my daughter just starting to drive, I wanted to make sure the car was in top shape—and they really came through. It’s such a relief to have peace of mind knowing everything’s running smoothly. Super quick turnaround time and very affordable. Huge thanks to everyone there!

As a Medford neighbor, it's great to support a local business. John and his team at J & J make it easy, because they do a fantastic job, provide immeasurable value for your hard-earned money, and consistently deliver work well above what you'd receive at the dealership. I trust all of my cars to him, and recommend him to everyone that is looking for a reliable and trustworthy automotive expert.