| State: | New Jersey |
|---|---|
| Address: | 107 Trumbull St Bldg G1, Elizabeth, NJ 07206, USA |
| Postal code: | 07206 |
| Phone: | (877) 293-8920 |
| Website: | https://www.pilozzz.com/ |
| Monday: | Open 24 hours |
|---|---|
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
UPDATE - 10/12 - Pillows finally delivered to recipient. Just for the record - I ordered these for the recipient based on her experience of a Pillozzz that I already one. That's why I ordered directly from the company. I randomly got an announcement this morning that they were out for delivery. So - not a scam, but customer service could be a little more attentive. Also, advise providing accurate estimates of delivery - because I was under the impression that these were a stocked item. Maybe that's my bad? Any whoooo....pilllows are delivered. They look good. 10/11 review - I ordered these 9/26 - it is 10/11 and I still don't have the pillows. They were ordered as a gift. I asked for tracking on 10/3, the day after I needed them to arrive for the birthday. Then today I got a note asking me to review - but not one word in response to my query about my shipment.
Pilozzz product is great. Customer service is very poor.
That equals
Product = 5 stars
Service = 1 star.
Not only is the pillow set I received the most comfortable pillow I have had in a long time, but Pilozzz went above and beyond with their customer support and service. Someone called me directly when I had questions! Unreal! I feel like that happens less and less in a busy world, and I was so grateful for their care and help with my order. They have my loyalty!
We didn't expect that changing pillows would have such an impact on our sleep, but these pillows are amazing! We stayed at an inn and loved the pillows, so I removed the pillow cases to see the brand and ordered them the same day so they would arrive at our house by the time we got home. The pillows are soft and supportive at the same time, they are affordable, and we like that they are made in the USA!
Over the summer, I was lucky enough to discover Pilozzz while I was recovering from a major surgery that left me on 8-weeks of bedrest. Before I bought the Cooling Pillow, getting to sleep post-surgery was nearly impossible. The Cooling Pillow from Pilozzz has helped me fall asleep faster and stay comfortable & cool throughout the night. It is made from an alternative down-material, which makes the pillow incredibly cushy and soft, with the perfect amount of firmness. I HIGHLY recommend trying the two incredible Pilozzz products. I've never slept better in my life. Thank you to Pilozzz for giving me the gift of a restful night's sleep.