| State: | New Jersey |
|---|---|
| Address: | 364 US-46, Hackettstown, NJ 07840, USA |
| Postal code: | 07840 |
| Phone: | (908) 509-9000 |
| Website: | https://www.subaruworldhackettstown.com/ |
| Monday: | 7:00 AM – 6:00 PM |
|---|---|
| Tuesday: | 7:00 AM – 6:00 PM |
| Wednesday: | 7:00 AM – 6:00 PM |
| Thursday: | 7:00 AM – 6:00 PM |
| Friday: | 7:00 AM – 6:00 PM |
| Saturday: | 7:00 AM – 5:00 PM |
| Sunday: | Closed |
Great service department at this dealership. Everyone is very friendly, and they take time to explain everything. They identified minor maintenance problems with the car even though I just brought it in for an oil change and sent me a video showing and explaining the issues. Service provided is more than worth the little extra you pay at a dealership. Great value for your money and investment in your vehicle!
They were terrific. I was traveling from New Mexico and had an issue that needed to be fixed before driving 2000 miles home. They were prompt, thorough and so responsive. We drove home safely. I would highly recommend this service team and not hesitate to return if needed.
I recently purchased a used car from a private sale and brought it in for a general inspection to be sure there were no mysterious flaws to be concerned about. Everything was fine. Took less than 30 minutes. Very friendly service. And they even gave me a print out of active warranties on the car. I am very happy with the service and the help with a few features on the car as I was not given an owner’s manual. Very happy to be part of the Subaru family!
Ryan, our mechanic, is very thorough. He’s detailed and makes sure our WRX is in the best condition. We only go to him for our service because he’s incredibly knowledgeable and we know we will always get a quality service/fix every time. I always highly recommend him. Tyler was super kind and inviting. He made our transaction/waiting experience very comfortable. Great service overall.
My driver's seat was cracking service advisor Matt said it was covered under the warranty. He scheduled the repair and it was done quickly. Also, service advisor Drew was extremely helpful that day as he managed the repair and stayed within the timeframe quoted to me. Great work all around.