Summit Oaks Hospital

I recently had the pleasure of interfacing with Ashley, a case manager at Summit Oaks Hospital and her counterpart Claire. From time to time as a psychotherapist, my clients need in-patient/crisis care, and I have to collaborate with staff at local facilities. In my experience it is extremely rare to find such a caring, competent social worker as Ashley in these cases. She was a compassionate and determined advocate for the patient and showed great diligence in keeping me updated and "in the loop." Ashley and Claire make a strong team, and I could rest easy knowing our mutual patient was in good hands and was not going to "fall through the cracks." Sadly, this is often not the case and in writing this review, I feel that Ashley and Claire at Summit Oaks deserve both my gratitude as well as recognition for their excellence!

I had a very positive experience at Summit Oaks Hospital. The staff was compassionate, professional, and truly cared about my well-being. From the nurses to the therapists and doctors, everyone took the time to listen and provide the support I needed. The environment was clean, calm, and focused on recovery. I also appreciated the group sessions—they were well-structured and gave me tools I can use every day. Thank you to the entire team for helping me take important steps toward healing. Highly recommend Summit Oaks to anyone seeking genuine care and support.
Special thanks to Mr. Rosenberg, Ms Jay, Q , Claire, Dr tossin, Ingrid, carlene, rockell and Sabina

PLEASE DO NOT SEND YOUR LOVED ONES HERE. I was admitted to this hospital in January of 2024 at the age of 11 to the TU-4 unit (5-17). And oh my GOD, I wish I was admitted some place different. First of all, I was left in the ambulance for an hour. Only for someone to come in, take my picture, then leave until another 30 minutes later. I was brought in and token off the stretcher. My wrist band was replaced and I was told to sit in the waiting area (which is literally 3-4 chairs lined up against the wall) and I sat for another hour. I was then asked the normal questions (who’s the president, what year it is, why I’m here, ect.) and while that, there was a girl sleeping in the tv area while the staff didn’t care and shrugged her off. Not to mention also during check in, I was groped by staff. The rest of the seven days was hell. I woke up the next morning to construction in my bathroom. I wasn’t given any of my hair care, oral care, or body care until the end of the night and they also never gave me breakfast (even when I ordered.) The place was also very unclean and they had the patients cleaning floors past shut eye (even if they didn’t volunteer to) the staff was awfully rude and these are the ones I remember being absolutely disrespectful to me: Nicole, and gary. Also to mention, a staff member hit one of the patients twice. The only “fun thing” they had there was a guy come in once a week with music, and movie nights. Also, they have a “room time” where basically they would keep patients in their rooms until dinner and we would be yelled at severely if we came out, even for water or more TP. The staff also blow off their jobs and refuse to give meds. And I would just like to thank these staff members/nurses and also patients who weren’t disrespectful and actually were amazing.
STAFF/NURSES: Ms Ariel, Ms Piece/Peace, Ms Callie, Ms Pam, Ms Vanessa, and Ms Maddie.
PATIENTS: CJ (Caden), Sal, Trinity, Mary ‘Jane’ (Mary), Anna, Even ‘Stephen’ (Even), Rachel, Astrid, Lilly, Sandra (Sandy), Miles, Hallie, Isabelle, Ryan, and Jayden.
Thank you to these people who helped me from the last week of January 2024-the first weeks of February 2024.