| State: | New York |
|---|---|
| Address: | 537 Sunrise Hwy, West Babylon, NY 11704, USA |
| Postal code: | 11704 |
| Phone: | (631) 669-3161 |
| Website: | https://vcahospitals.com/aldrich?utm_source=maps&utm_medium=organic&utm_campaign=AU_373 |
| Monday: | 8:00 AM – 7:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 7:00 PM |
| Wednesday: | 8:00 AM – 8:00 PM |
| Thursday: | 8:00 AM – 8:00 PM |
| Friday: | 8:00 AM – 8:00 PM |
| Saturday: | 8:00 AM – 4:00 PM |
| Sunday: | Closed |
Took my dog here because they offered a same day appointment. He had an ear infection which they gave me medicine and a wash to treat. They took him into the back for a treatment there and then gave him back to me with a $280 bill. The ear infection cleared up, but he now has open sores on his body, which he has never had in his 9 years. I would not recommend this place to anyone. It could be coincidence but the timing just seems weird and I have no idea what they did when they took him into the back. Will be going to the veterinary on Little East Neck which is where I usually go, but didn’t this time and I’m kicking myself about it.
Revising this review from 1 star to 3 stars - someone from the office reached out and was very caring. Explained what happens in the back, their concern for my dog, and it helped me feel a little better. I’m going to a different vet but appreciate their reach out.
For the most part I’ve had a good experience with this animal hospital. Dr. Howard is great but I have noticed that some front desk staff and techs are not as friendly. I had one tech stereotype my Bully because he was clearly not comfortable working with a large dog. My boy has been going to the hospital for two years incident free but he wanted to muzzle my dog and also put him on medication which he doesn’t need. I put a stop to that. My dog has sensitive front paws so shots have to be given in the back. Thankfully another tech, Adriana knows my dog and was like we do not have to do all that for him. Overall, it’s a good place for animals and very clean with ample parking. I trust the level of care here.
I brought my deceased cat in for a private cremation. They have many options for a complimentary urn as well as a paw print with a customized label and thought of everything possible. They were very thorough in describing options and prices and went above and beyond to make our pet feel special. The staff was very friendly, helpful and professional during a difficult time even passed around a condolence card signed by each staff member. Very clean and very trustworthy.
Capri loves the team at Aldrich . Dr Lasala spends time with us ensuring we understand what our new puppy requires. She takes her time and even sits on the floor and plays with our puppy. We honestly feel our pet is in the best hands possible. I wouldn’t go anywhere else.