| State: | New York |
|---|---|
| Address: | 790 South Rd A115, Poughkeepsie, NY 12601, USA |
| Postal code: | 12601 |
| Phone: | (845) 298-1254 |
| Website: | https://storelocations.ae.com/us/ny/poughkeepsie/00813-790-south-road.html |
| Monday: | 10:00 AM – 8:00 PM |
|---|---|
| Tuesday: | 10:00 AM – 8:00 PM |
| Wednesday: | 10:00 AM – 8:00 PM |
| Thursday: | 10:00 AM – 8:00 PM |
| Friday: | 10:00 AM – 9:00 PM |
| Saturday: | 10:00 AM – 9:00 PM |
| Sunday: | 11:00 AM – 6:00 PM |
I was at this location on Sunday, I had to make and online even exchange with 2 pairs of jeans and the cashier who helped me was very quick and efficient! 1 of them they had in store with my correct size In stock, and the other pair they didn’t have but she was able to send the correct pair to my house with no problem at all! Even gave me a free reusable bag! I will be shopping here again they know what they are doing :)
I must say that I went shopping at the American Eagle in Poughkeepsie, New York and the store was very clean and organized, which made shopping easy and enjoyable. The store manager, I believe his name is Eric Fernandez, was extremely nice, attentive, and friendly, making sure I had everything I needed. Excellent customer service and a great shopping experience overall.
Emma and Emily are the most caring employees around. They let me in on all of the sales they had going on. I bought so many new pairs of shorts with their buy one get one 50% off stuff hahaHahahaha. Super fun super silly girls and the manager SAMANTHA helped me out as well at the register. So glad to see these young individuals being raised kindly!
I had a great experience purchasing my first few AE brand jeans. Let me tell you, Sam was the associate that helped me and she was spot on with sizing, fit, stretch and style. I told her I wanted boyfriend jeans and the way she moved around though the different pants really impressed me. She choose the ones i envisioned and two others that were similar and I love the way they fit. Even when I questioned the size, she assured me to go down two sizes because the fit of these specific boyfriend jeans and boy oh boy was she right. Only in that one pair of jeans am I two sizes smaller lol. Then I seen a wide-leg i thought I'd love but they were to long, Sam offered to check for the jeans in "short" and when she came back with the my size and the perfect length I knew i would be looking for her when I come back to that store to shop. So if you go there ask for Sam. Everyone else was great as well but Sam is on tje floor. She'll help you fit the perfect pair of jeans. But dont overwhelm her because I'll need her help one day again and since I put yall on to her, its only right I get first dibs lol. Thanks again Sam. You customer service was really A-1 or as they say today 10/10