| State: | New York |
|---|---|
| Address: | 1179 Elton St, Brooklyn, NY 11239, USA |
| Postal code: | 11239 |
| Phone: | (718) 975-5065 |
| Website: | http://www.fusioneastny.com/ |
| Monday: | 4:00 – 11:00 PM |
|---|---|
| Tuesday: | 11:00 AM – 11:00 PM |
| Wednesday: | 11:00 AM – 11:00 PM |
| Thursday: | 11:00 AM – 11:00 PM |
| Friday: | 11:00 AM – 12:00 AM |
| Saturday: | 11:00 AM – 12:00 AM |
| Sunday: | 11:00 AM – 10:00 PM |
I recently visited this restaurant, and while the food itself was actually really good, the customer service completely ruined the experience. When I walked in, the waiter just stared at us from the door like we were out of place or something… Honestly , it felt like he saw aliens. It was uncomfortable and unwelcoming a bit… Maybe he was drunk he did have a drink with him.
Then the other server came over with a weird attitude from the start. I’m not sure what was going on with him, but the energy was off the whole time. When I tried to say “thank you,” he just lifted his nose up and walked away without acknowledging me. It was strange, rude, and very unprofessional. Like what’s the deal? Overall, the food was solid, 10/10! But the service was so bad that I wouldn’t return. A restaurant should make you feel welcome, not judged or ignored. They really need to work on their customer service. Oh and the rum punch was god awful! OMG? I love rum punch! But it was bad…
Their food is not bad. Of course. It was better when they just opened. I just think that they need to find a good promoter and start doing different themes for different days. The service is good. I will say that the food is not bad. They delivered on the oxtails this time around because I called ahead and told them please no bones or small little pieces.
The atmosphere is friendly and welcoming. R&B music was playing. The pasta was good just spicy but it is curry. The strawberry daquari was really good
Nice little spot in East NY near Gateway Center. Went for brunch on 12/29/24 a Sunday around 2:30. Was not crowded, honestly did not expect it to be. But the ambiance was nice the server and DJ were courteous. Music wasn’t too loud and could vibe out and hear the people you came with speak. Food was definitely good only thing I would say is though it didn’t come out cold but got cold pretty quickly. I had chicken and waffles, my aunt and mother ordered the fish and chips and my sister ordered the chicken soup with the southern fried chicken dish she opted for mashed potatoes instead of Mac and cheese. Food was well cooked except the fried chicken was a tad bit over cooked but had flavor and was edible. The waffles got cold on me. My sisters mashed potatoes got cold as well as she needed to finish the soup, all came out around the same time. She didn’t care the greens that came with the meal, might have been too spicy. My aunt and mother enjoyed the fish and chips, fries were cooked well and everything was seasoned well also. Had the sorrel which was a bit tart and my mom got a rum punch she said was not bad. I’d recommend if you’re in the area.