Harriman Auto

My car broke down on the side of the interstate near Harriman Motors. They towed me, diagnosed my car, found the problem and fixed it at a reasonable price. Even though I live in Brooklyn, I will be going back to Harriman Motors for future service. Every single interaction I had with them was friendly and kind. They are awesome!

I was en route to a wedding in upstate NY when my car started making a weird noise. We pulled off to the closest mechanic and were lucky this was Harriman! I had to get a bit of overdue work done on the car, and they gave me a very fair and appropriate price for results that could be completed within a few hours. Since we had to get to the wedding sooner we rented a car at the Enterprise a few blocks away, and they had a discount with Harriman customers.

I was a little skeptical of this place because of it’s lower reviews but I had a perfect experience.
All three of the employees I interacted with at Harriman were very considerate and friendly, and I think they went above and beyond to help me out at pickup as well (including giving me a ride back from dropping off my car rental). Also my car drives like new now!

Harriman Auto is built upon the integrity of Greg, its owner. I have been going to Harriman Auto for 27 years, since before it moved to its present site. Greg has done countless things for me which have earned my loyalty and trust. I talked to him about the way he goes out of his way for his customers. He explained that he considers his job not just repairing cars, but helping people keep their lives in order, as car issues can really wreck a family's plans.

Here is the thing: If I take my cars somewhere else and am told I need work on my breaks, I cannot be sure that it is true. But if Harriman Auto tells me, then I know I need work on my breaks. So I cannot and would not take my cars anywhere else.

Finally, he has a great motto: If you like our service, tell your friends. If you don't, tell us. And I have had the occasional issue here, but Greg always made good on it. As I said, his business is built on his integrity in a business where reputation is everything.

My car blew a head gasket on the Thruway. Harriman Auto was there within minutes of getting the call. The towing fees were reasonable, and everyone was pleasant and helpful. They were thorough in their assessment of my car, completely up front about what was needed and what it would cost, and both friendly and professional. Their professional standards would not allow them to do the "quick fix" on my car, but they were clear about why and I am confident that they made the right decision. I strongly recommend them.