Mamma Lombardi's Restaurant

My wife and i went to Mama Lombardi's on Saturday 01/10/26 to celebrate our 31st year wedding anniversary (which was on 01/06/26) I made 6pm reservations on line and was asked online if the reservation was for anything special ie: Birthday etc. I checked off the box that said Anniversary. I thought they asked this because we were going to maybe get a round of drinks, (stupid me for thinking this). Why do they ask why you are going to be dining there if you dont get anything??? I cannot say enough about the waitress Jessica G. She constantly made sure we were good and taken care of. I also advised the manager on duty of her AWESOME service. I gave her a $60.00 cash tip on our bill which was $171.00 before tax. I do not tip on tax. That accounts to a 29.4% tip. Jessica could not thank myself and my wife enough. I told Jessica good service deserves a great reward. If we ever go back to mama Lombardis' I will be asking to be seated in her section. I only have two complaints. One is i ordered a Bone in Ribeye Steak and was charged $75.00 for it. The steak was good but $75.00 is a bit steep for the steak. Also there was fat on the steak too. My wife ordered for her Appetizer the mozzarella and tomato. They gave her a huge ball of mozzarella but only 4 small tomato slices. Can they spare the tomato, OMG!? She had to eat most of the mozzarella without any tomato. They should have given her at least 8 slices of tomato. The 4 slices were not even a whole tomato. It seems as a lot of restaurants are skimping on size but not on the prices. Not good if they want returning customers.

It’s been about 10 years since my last visit to Mama Lombardi‘s. They are still the BOSS of Italian food on Long Island. Fine dining at its finest.

You will have left overs! We had awesome service here. We wish we had a larger group so we could have tried more things. Calamari was light and crispy and the marina sauce was perfect. Pasta was good and we liked the flavor of the sauce as well. We liked that you could sit at the bar or a table and still have great service.

Updating my review to 5 stars after an outstanding second visit! Following a less-than-ideal takeout experience, the restaurant's prompt and thoughtful outreach convinced me to give them another try. I'm so glad I did. The chicken Caesar salad was a true delight this time around, with perfectly tender and juicy chicken and a generous amount of delicious dressing. The excellent customer service made the entire experience even better, and I'll definitely be returning to this favorite spot.

Prior review contents below:
Past experiences at this restaurant, both in the main dining room and the pizzeria, have been excellent. However, a recent takeout order was disappointing.
A $27 chicken Caesar salad was ordered with a quoted wait time of 10-15 minutes. After waiting 35 minutes, a staff member was asked to check on the order. The staff member attributed the delay to a misplaced ticket. A ticket with the my name and order time was attached to the salad container at the pickup counter.
Upon arrival at home, the salad was missing the Caesar dressing. Despite previous positive experiences, the extended wait, the inconsistent explanation, and the incomplete order led to dissatisfaction. This level of service may prevent future orders from this establishment