Storage Sense - Walden

Had an experience like no other, awesome service great explanation of every detail very informative and Great prices. Thank you Tim 🙏

Tim was the best!
He got me all set up, answered all my questions and was super kind and friendly. Give this man a raise!

Called up to get a place to store my vehicle. Tim answered the phone and help me get exactly what I needed and nothing more. Made for a great experience. The units are very nice and easy to access.

Just tried to access my storage unit and the gate would not open,tried 3 times, said access permitted and gate would not open.Called the number on the gate and was told by the woman that it might be fixed in 2 days, today being 5/20 and that it may be fixed by 5/22. What in the hell are people suppose to do that need to get their belongings or drop off their belongings? I guess you have to wait for them to make a simple repair on the gate when it is convenient for them. Completely unacceptable for a business of this type!
This is people's belongings that you are dealing with and if someone has a rental truck,I guess you are S.O.L.
Very poor customer service.

As a military widow with many, many years of experience renting storage units, I can't say enough good things about Albany Post Self Storage. This is an independently owned facility, and they go the extra mile for their clients. Prices are very competitive, there are security cameras all over the place and they keep it nice and clean. It's even a nice location full of trees and birds, easy in and out and nice wide lanes between the units. Love that I have access to my unit at any time and any questions or concerns are handled immediately and with courtesy and compassion. I have never waited more than a half hour to a response to any questions and I have been renting different units from them for over 16 years which tells you how happy I am.
I read in another review that the mousetraps are a concern? I have never EVER used any storage that didn't have concern for such as you never know what people are bringing in or out and this is a lovely country setting. I found it to be very comforting to know that they are so proactive and spend time and resources to help protect their clients items. Believe me there are plenty of other places that don't really care one way or the other. I even had a unit in another place that I found dead lizards in as someone was storing them in their unit!! When I brought it up they said they can't monitor what other people do!? That would never happen here at Albany Post. The property is kept clean and clear and the gravel is maintained and level. I like that it keeps people from driving too fast as that is also a problem I have not experienced since moving into these units. I love supporting local businesses and when they are run like this place it's an absolute pleasure. I wish all my business dealings ran as smoothly and were handled with such good humor and concern. Highest rating and I've recommended them to friends, family and other military members new to the area and have always been thanked by them for doing so. Keep up the good work and thank you for all these years of service.